Voulez Designs Instagram @voulezjewelry

West Jordan, Utah

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Voulez is taking a short break


Note from shop owner I’m taking a little break and will return in mid January. Thank you for all your support during a uncertain year. 💕

Note from shop owner

Last updated on Jan 1, 2021

I’m taking a little break and will return in mid January. Thank you for all your support during a uncertain year. 💕

Melissa Lisonbee

Contact shop owner

Melissa Lisonbee


Average item review
5 out of 5 stars
See reviews that mention:
quality 21 shipping 13 customer service 17

About Voulez

Sales 835
On Etsy since 2010

I have always been a creative person and I love being a maker! I began making jewelry as a hobby and creative outlet in 2009. A couple years later, people started asking me about buying my jewelry. In 2011, I opened Voulez Designs and it quickly became a part time business. A couple of years after that, I was fortunate enough to make my little business my full time job. I have been selling at shows, markets, pop ups, and boutiques here in the Salt Lake City area for several years and am now trying to devote more time to my Etsy shop!

I make my jewelry in my home studio in Utah and I am a one woman show! I am so grateful to be able to do what I love for a living. Thank you for stopping by my shop and I hope you find something you love! Please don't hesitate to contact me with any questions or if you would like a custom order.

Follow me on Instagram too @voulezjewelry. 😊
Thank you!


Shop members

  • Melissa L

    Owner, Designer, Maker

Shop policies

Last updated on May 27, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details

I want you to love your jewelry! If you are not satisfied with your purchase, please message me. Returns are accepted within 14 days of delivery and will be refunded, minus shipping costs.

Personalized pieces and custom orders can NOT be returned, as well as earrings for hygiene reasons.

If you need to send any jewelry to me, please do not use a regular paper envelope as these sometimes tear open during shipping with something like a necklace inside. A bubble mailer is best and mailing via USPS will be the least expensive.


Make sure to get a TRACKING NUMBER! Any items that do not reach me and were sent without a tracking number will not be refunded. Customer is responsible for shipping costs to send any items back to me at any time. Thanks!


As with any delicate jewelry, Voulez jewelry should be handled gently and worn with care. I can not be responsible for chains that break due to normal wear and tear after 60 days. Please be careful not to pull chains or catch your necklace on clothes and such. Also, please DO NOT let babies or toddlers play with your jewelry, especially necklaces and bracelets! We all know how strong those tiny hands can be! :)

If you would like a replacement chain, please contact me and include the length and a picture of the chain, if you can. Replacement chains generally run between $15 and $25, depending on the type and length, but can be more. Repairs and pricing will be determined on a case by case basis. You will most likely need to send the whole necklace back to me as many charms will need to be added as the new chain is being made. You will also be responsible for shipping costs back to me and must have a tracking number (also see section above titled "returns").

I DO NOT do repairs or modifications to jewelry that I did not make. Thanks!


If your jewelry arrives damaged or breaks within 60 days of delivery, please contact me! I will be happy to repair or replace damaged jewelry within 60 days of delivery. If you accidentally break your chain within those 60 days, you may still be responsible for repairs. Chains that are pulled or catch on something will actually stretch out. If this is the case, customer will be responsible for replacement costs.

If your clasp breaks within a year, please contact me for instructions on how to send back for a replacement. There is no charge for clasp replacements but you will be responsible for postage to send the necklace to me.

Sterling silver (as well as raw brass) will tarnish over time and is not considered a defect. Please be sure to clean and care for your jewelry to protect against this process.

Thank you!

Utah residences must pay Utah sales tax. Tax may also be collected according to the laws of your state.

Most items will be shipped within 3 to 5 business days after payment is received. This does not include weekends and holidays. Some items are in stock and ready to ship, but many are made to order and will ship within 3 to 5 business days. Most orders ship within 2 days of purchase, but may take up to 5 depending on the time of year, etc. If I am not able to ship your order for any reason within 5 days, I will message you.

Please be sure your shipping address is correct!! I can not make changes to the address once I print a label.

I only ship within the USA at this time.

I ship two to three times a week via USPS first class mail from Utah. Most orders are delivered within 7-10 days of ordering, if not sooner. Priority mail is also available at an extra charge.


Jewelry is always a gift! Even if it's a gift to yourself. :) All orders will come carefully packaged in a small jewelry gift box, tied with a ribbon, and sent in a bubble mailer. I do not send any price info in the package. If you would like a personalized card included, please leave your request in the "notes to seller" section at checkout or send me a message.

**If you order three or more items, I may package two pieces in the same box to save on materials and shipping costs. If you want a box for item, just let me know in the "notes to seller" at checkout and I will be happy to package each piece individually!

I ship via USPS. You will receive a notification when your jewelry ships, as well as a tracking number. I am not responsible for items damaged or lost in transit. Also, I am not responsible for an incorrect address, or items shipped to wrong address due to incorrect information being given by the customer. If an item is scanned by USPS as delivered, I can not issue a refund. If this happens, I will do what I can to resolve the issue, but please understand that once a package is with the post office, I have no control over it.

Thank you!
Additional policies and FAQs

By purchasing from me, Voulez Designs, you are agreeing to all shop policies and any other policies and information. Thank you!

****Voulez jewelry is NOT MEANT FOR CHILDREN. Jewelry contains small pieces, which can pose a choking hazard. My jewelry is also very delicate and can be broken if pulled or bent. Please be careful and use caution, especially around young children.****

I can not be responsible for damages or problems caused by the wearer.

I do my best to find and use quality materials. I use 14k gold filled, as well as 14k rose gold filled, sterling silver, and vermeil. Many people can wear these metals comfortably. Occasionally I use gold plated charm. If a piece has a part that is plated, it will be stated in the details section of that item.

If you have a metal allergy and have any concerns, please feel free to contact me. If any of your Voulez jewelry ever causes any discomfort of any kind, for any reason, please DO NOT WEAR IT!**** :)

All of my chains are hand finished with wire and two tiny beads to add security, detail, and a personal touch. I never use pre-finished chains, so I can also customize a chain length for you! Standard necklace chain length is 18".

Thank you!

More information

Last updated on May 14, 2019
Frequently asked questions
What is the difference between 14k gold filled, gold plated, and vermeil?

•Gold filled is a thick layer of real 14 karet gold that has been permanently bonded with heat and pressure to a base metal. It is tarnish resistant and, with good care, it can last for years.

•Gold plated, or gold dipped, is a thin layer of gold electroplated to a base metal. This is not a permanent bond and will eventually wear off, especially if it comes in contact with water.

•Vermeil is a layer of 24k gold over sterling silver. Many of our stones are set in vermeil. This technique is quite durable but the gold may begin to rub off over time.

Why do you use raw brass and will the color change?

Raw brass is an inexpensive and versatile alternative to gold. It can be hammered and buffed to create different finishes. Raw brass will darken slightly to a beautiful patina over time, but can be polished back to its original golden shine. To help slow this natural process, clean your brass jewelry with a soft cloth when you are done wearing it and store in an airtight bag. Also, raw brass can have variations in the finish, such as darker spots. These are usually very small and not very noticeable.

•All brass earrings have the same 14k gold filled ear wires I use on my gold earrings and brass necklaces are on gold filled chains! :)