walkinonair

Walkin on Air

Minneapolis, Minnesota · 23560 Sales

walkinonair

Walkin on Air

Minneapolis, Minnesota 23560 Sales On Etsy since 2011

5 out of 5 stars
(4709)

Announcement   >>>DISCOUNT CODES (enter at checkout):
- order 2-4 items get 5% off - BPARTY5
- order 5-7 items get 10% off - BPARTY10
- order 8+ items get 15% off - BPARTY15

Follow us on Instagram and "LIKE" us on facebook for coupon codes, promotions, and updates on our new designs!
- @Walkin_onair
- www.facebook.com/walkinonair1

INTERNATIONAL BUYERS – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.

We hope you enjoy browsing our shop where you can find one of a kind unique heels, pumps, flats and more. Thanks for visiting us!

Announcement

Last updated on Mar 20, 2018

>>>DISCOUNT CODES (enter at checkout):
- order 2-4 items get 5% off - BPARTY5
- order 5-7 items get 10% off - BPARTY10
- order 8+ items get 15% off - BPARTY15

Follow us on Instagram and "LIKE" us on facebook for coupon codes, promotions, and updates on our new designs!
- @Walkin_onair
- www.facebook.com/walkinonair1

INTERNATIONAL BUYERS – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.

We hope you enjoy browsing our shop where you can find one of a kind unique heels, pumps, flats and more. Thanks for visiting us!

Jennae and Liz

Contact shop owner

Jennae and Liz

View all 77 items

Reviews

Average item review
5 out of 5 stars
(4709)
leiadamboise

leiadamboise on Jun 19, 2018

2 out of 5 stars

Sizes are inconsistant. I initially ordered the shoes in size 7 1/2 in blue, which were too small. So tired a size 8, which were still too small. They were sold out of an size 8 1/2 so I ordered rose in 8 1/2 which, apparently are a different type of shoes and are too big. So I went for a size 8 in rose, which are far too wide. I do not have irregular shoes size (standard 7 1/2). Two weeks before my wedding and out $70 without any shoes. Very disappointed since these are the only shoes I liked—they are super cute. Id caution against wasting your money on returns due to inconsistant sizes.

Aubrey Marie

Aubrey Marie on Jun 19, 2018

5 out of 5 stars

I love these shoes! The ladies didn't have the product in stock that I needed but they were happy to accommodate for a custom order. They were great about my constant contact throughout the process since there were multiple steps to get the shoes to them and then back to me. They look amazing and I can't wait to see what they look like with my dress. Definitely would recommend them to anyone!

View all 4709 reviews

About

Walkin on Air

This shop was started by two best friends who met while running collegiate track at Bethel University.
We share a passion for beauty, laughter, being mommies, and of course - shoes!
We feel so blessed to be business partners and besties.
We believe that living life to the fullest is more than just a saying, hence our name...Walkin on Air.
We hope you enjoy browsing our shop!

Around the web

Shop members

  • Jennae and Liz

    Owner, Owner

    Best friends and co-owners of Walkin on Air. We create, design, ship, and do all the customer service for Walkin on Air.

  • Taryn

    Shipper, Photographer, Assistant

Production partners

  • Cutting and Sewing

    Hebei, China

    This manufacturer came highly recommended to us. They are a reputable manufacturer helping us bring our design/creation to life. We've carefully handpicked lace/fabric and created a pattern/dimensions for them to help execute the cutting and sewing.

Shop policies

Last updated on February 18, 2018
This shop was started by two friends who believe that living life to the fullest is more than just a saying. Hence our name...Walkin on Air. May these shoes bring you joy as you live YOUR life to the fullest!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
EXCHANGES:

In the event of an exchange the customer will pay for all shipping costs.

Please note that shoes must be shipped back in a box with sufficient padding (the shipping box or shoe box you received them in is sufficient) no later than 30 days after the customer received them.
Robes or totes can be placed in a shipping bag.

How our exchange process works:



1. Purchase the new size and/or style you're interested in. This ensures we have it in stock and that you will receive the size/style you’d like.

2. Next, ship the item you’re returning (shoes must be in a box) back to:

Walkin on Air
7600 West 27th St.
STE #B-1
St. Louis Park, MN 55426
USA

If the shoes are not in a box, a $3 fee will be charged.
**Robes and totes do not need to be packaged in a box.

(Please make a note in the box with your name and noting it's an exchange and that you've already purchased the new size. This way we will not charge you for the restocking fee).

3. Once we receive your return and you’ve already purchased the new size we'll refund you in full for that item.
Note: it can take 2-3 business days for the money to post back to your account once refunded.

**All returned/exchanged shoes must be unworn and in their original condition. **If they don't come back in original condition shop owners have full rights to not refund customer.

NOTE: There will be a $3 deduction from refund if FIRST and LAST NAME are not clearly visible on the return box or note included within box.


RETURNS:

In the event of a return, there will be a $7.00 deduction from your overall item refund. This is a result of processing fees from Etsy/Credit Cards/Paypal that we are responsible for from the initial transaction.
Shipping costs/expedited shipping do not get refunded as this money was used to ship your original item.
The customer is responsible for all shipping costs.

Please note the merchandise must be shipped back in a box (robes can be placed in a shipping bag) no later than 30 days after the customer received them.

Please ship returns to:

Walkin on Air
7600 West 27th St.
STE #B-1
St. Louis Park, MN 55426
USA

All shoes must be shipped in a box.
If the shoes are not shipped in a box, an additional $3 fee will be charged.
**Robes do not need to be packaged in a box.

Once we receive your return we'll process the refund.
Note: it can take 2-3 business days for the money to post back to your account once refunded.

**All returned/exchanged shoes must be unworn.**
**If they don't come back in original condition shop owners have full rights to not refund customer.

>>If you're sending the item back for a return/exchange it must be postmarked within 30 days of receiving the package or an additional $7 deduction from your overall refund will be taken.

NOTE: There will be a $3 deduction from refund if FIRST and LAST NAME are not clearly visible on the return box or note included within box.

- If your return or exchange gets lost in the mail, you must be able to provide a tracking number for proof of shipment.

CUSTOM ORDERS:
Due to the fact that all custom orders are made specifically for the customer's shoe size and their needs, all custom orders are non-refundable and can't be exchanged.

**All transactions (including purchases, returns, and exchanges) must be done through a mailing service. **

*Walkin on Air is not responsible for lost packages/shipments by the postal service. They are not responsible for wrong address input by customer upon shipping heels to Walkin on Air for custom lace application.
Payment
We accept credit cards and PayPal.
Please see Shipping Policy section for further details related to taxes, customs fees, returns/exchanges, etc.
Shipping
*** SHIPPING WILL DISCOUNT when you purchase more than one item ***

Contact us if faster processing time is needed.

INTERNATIONAL ORDERS:
>>All international orders ship First Class International shipping. International shipping can take anywhere from 1-4 weeks once shipped.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.

Expedited shipping is available by request. Expedited shipping is an additional fee.
Additional policies and FAQs
IMPORTANT:
If there is anything wrong with the order we ask that you contact us within 7 days of your delivery date.

*** All shoes are listed in women's US sizes ***

* Only one coupon code can be used per order.

ORDER DELIVERY TIME:
Please note to allow at least 14 days to receive purchase. We try our best to get you your order within 14 days of purchase, but in some cases it may take longer.

INTERNATIONAL ORDERS:
International orders do take longer as a result of longer shipping processing. They may also take longer due to customs.

SHIPPING ADDRESS/RETURN TO SENDER:
Walkin on Air ships to the address provided by the seller. Walkin on Air is not responsible for the accuracy of the address provided. Buyer is responsible for any lost items due to incorrect address given at checkout.
If a package is returned because the address provided to Etsy was not correct, we are not responsible for re-shipping. We will contact the buyer for the correct address, and the buyer will need to repay shipping and handling before we will send the package again.

LOST/DAMAGED BY POST OFFICE: We are not responsible for any errors (lost items, damaged items, etc) made by the Post Office. We are not responsible for any lost or stolen items.

PHOTOS:
Photos from any of Walkin on Air's web pages may not be used for business for profit or in any capacity without Walkin on Air's written consent or agreement.

Disclaimer: Walkin on Air is not liable for any injuries that may/could occur when wearing our merchandise.
Walkin on Air is not responsible for replacing items damaged by customer.

More information

Last updated on Jun 6, 2016
Frequently asked questions

Custom and personalized orders

Yes, please contact us.

Wholesale availability

Yes, please contact us.