warmhouse

Adorable Dainty Little Things for Your Babies

Tangshan, China · 85 Sales

warmhouse

Adorable Dainty Little Things for Your Babies

Tangshan, China 85 Sales On Etsy since 2012

0 out of 5 stars
(27)

Shop owner

Jane Wong

Contact

Announcement   BIG SALE—— Single order over $100, free shipping!!!

Welcome to Warmhouse. We sell finished products as well as the patterns . If you want the patterns of my works, please send me a conv. :-)

Have a nice day!

Announcement

BIG SALE—— Single order over $100, free shipping!!!

Welcome to Warmhouse. We sell finished products as well as the patterns . If you want the patterns of my works, please send me a conv. :-)

Have a nice day!

Jane Wong

Contact shop owner

Jane Wong

Reviews

No reviews in the last year
April

April on Nov 7, 2014

5 out of 5 stars

Super cute bag that I cant wait to make. Directions are clear and when I've needed clarification, I received a quick response. I would buy more patterns from

Ulla Boysen

Ulla Boysen on Sep 23, 2014

5 out of 5 stars

Super Nice, the explanation of this pattern is so good that, a beginner cant make it.

View all 27 reviews

Shop policies

Last updated on April 15, 2012
Welcom to WARMHOUSE. We really appreciate your business. Feel free to send us a convo asking about anything unclear!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We prefer customers to use PayPal for purchases. It's best if you have an account, but using your credit card through Paypal is fine too.

If you use one of those E-cheques, we will accept it, but we'll only get started making your order once the money arrives in our account, which seems to take about one week.

Thanks for your support!
Shipping
Our location: We are located in China, so shipping is definitely our biggest weakness. That said, we are always very careful about shipping things on time, and packages frequently arive faster than expected.

Tracking: Your shipment will have online tracking and delivery confirmation (which means that a signiture is required for delivery, but it doesn’t necessarily have to be the person who made the puchase). Just ask for the tracking number if you'd like to track it yourself, otherwise I'll keep an eye on it for you.

Items are shipped within 2 weeks of receipt of payment. If you place a large order it may take longer, but we will let you know.

EMS = ~7 days (7 days to most countries, 10 days to Europe)
DHL/UPS = ~4-5 days (although UPS to the US can be even faster)
_____________________________________________________________

For other North American and European countries, EMS costs $34-$38, and DHL/UPS costs $40-$44 .
For all other countries, just send me a note, and I’ll look up the cost.

please send me a message if you have any questions.
Refunds and Exchanges
We put a lot of effort into making the best quality items available. If you are unsatisfied for any reason, please send us a message immediately, and we'll find a way to resolve the issue.

1. Our policy towards returns is that if we made a mistake, we'll make sure to fix it. We also accept returns, and will send a refund to the customer, but the shipping must be paid by the customer.

Please let us know immediately if there is a problem.

2. If the buyer has a problem with an item because they sent the incorrect size, we will be happy to fix the item for free. (If it's our mistake, please see above.)
please take careful measurements to avoid this - thanks!

3. Color discrepancies are inevitable buying things online. We do our best, but we hope that customers also recognize this, and will be forgiving of slight differences between the photos and the items they receive.

If there is an issue with the color, we will decide what to do on a case by case basis.
Additional policies and FAQs
Colors:
Please be aware that the color you see on your computer screen will be different than the color on my computer screen, which will be different from the actual color in real life (which we might perceive slightly differently anyway). We ask you to be forgiving, and accept that the color you receive will be in the range of the color you ordered, but that there are guaranteed to be some discrepancies! If you have misgivings, please choose a "safe" color!

If you think you'll want to order again in the future, I'd be happy to make you a color card for your future use. But you have to send me a conversation asking for it before I ship your order (because they take me a long time to make).