WBapothecary

Willow & Birch Apothecary Natural Skin Care & Soaps

Bloomville, New York · 187 Sales

WBapothecary

Willow & Birch Apothecary Natural Skin Care & Soaps

Bloomville, New York 187 Sales On Etsy since 2015

5 out of 5 stars
(59)

Shop owner

Anna

Contact

Announcement   Welcome to Willow & Birch Apothecary! My handmade soaps, skincare, and candles are meticulously crafted using all-natural botanicals including herbs, oils, and flowers. I source all of my ingredients with a focus on quality and purity. Each Willow & Birch product has been thoughtfully created to bring you health, beauty, and the simple pleasures of nature. I hope you enjoy your items as much as I enjoy making them for you!

Find me on Facebook (www.facebook.com/wbapothecary), Instagram (@wbapothecary), and Twitter (@wbapothecary) for special sales, shop news, and other fun stuff!

I'm an approved Etsy Wholesale seller. Please ask me for my linesheet.

Willow & Birch Apothecary is a proud member of the Handmade Soap & Cosmetic Guild. Visit www.soapguild.org for more information.

Also find me at Candles By Nature (www.candlesbynature.etsy.com) for handmade customized candles for weddings, engagement parties, baby showers, birthdays, graduations, and more!

Announcement

Last updated on Apr 10, 2017

Welcome to Willow & Birch Apothecary! My handmade soaps, skincare, and candles are meticulously crafted using all-natural botanicals including herbs, oils, and flowers. I source all of my ingredients with a focus on quality and purity. Each Willow & Birch product has been thoughtfully created to bring you health, beauty, and the simple pleasures of nature. I hope you enjoy your items as much as I enjoy making them for you!

Find me on Facebook (www.facebook.com/wbapothecary), Instagram (@wbapothecary), and Twitter (@wbapothecary) for special sales, shop news, and other fun stuff!

I'm an approved Etsy Wholesale seller. Please ask me for my linesheet.

Willow & Birch Apothecary is a proud member of the Handmade Soap & Cosmetic Guild. Visit www.soapguild.org for more information.

Also find me at Candles By Nature (www.candlesbynature.etsy.com) for handmade customized candles for weddings, engagement parties, baby showers, birthdays, graduations, and more!

Anna

Contact shop owner

Anna

View all 53 items

Reviews

Average item review
5 out of 5 stars
(59)
Jayden Lennon

Jayden Lennon on Feb 2, 2018

5 out of 5 stars

Oh my! This smells so good, and the sample you sent made my whole mailbox smell of it. It was awesome, so awesome, that my SO stole the sample because he liked it so much :) I will be ordering more!

View all 59 reviews

Updates

Our Chai Spice lip balm is like a cozy afternoon spent bundled up in a comfy sweater and sipping your favorite chai latte. Get yours in our Etsy shop today!
View all 171 updates

About

Live Healthy. Live Natural. Live Beautiful.

My name is Anna, I’m the owner and creator of Willow & Birch Apothecary. My business began from a passion for natural products and a love for the creative process of crafting. I have been making skin care and candles for several years and self-study on herbalism, essential oils, and the benefits of natural skin care.

When I work with my hands, my mind, and my heart to create something, it becomes an expression of my part in the interconnected whole. Meaning lies in our connectedness. When we shape our actions, our words, and our creations to honor this connectedness, we can find wholeness in what we’ve shared.

I love working with natural ingredients; I’m endlessly intrigued by the different fragrances, textures, and colors. Learning about natural ingredients and our skin is what fuels my passion and creativity ignites it; I love coming up with different products, seeing what works and what doesn’t, and coming up with my own unique recipes.

At Willow & Birch Apothecary, our handmade soaps, skin care, and candles are meticulously crafted using all-natural botanicals including herbs, oils, and flowers. We source all of our ingredients with a focus on quality and purity.

All of our products are 100% natural…that means absolutely no preservatives, artificial fragrances, dyes, or any other additives. We use only pure and honest ingredients that are safe and healthy for your whole family.

The cornerstone of Willow & Birch Apothecary are our Signature Scents: Lavender Breeze, English Fog, Lemon Zen, and Orange Spice. Each of our Signature Scents brings a different sensory experience—some are calming, others uplifting, and others mysterious and intriguing.

Through Willow & Birch Apothecary, I can help people live healthier, more natural, and more beautiful lives. I created my products to be safe, healthy, and effective. But I also created them with a profound respect for our daily beauty rituals. When you use our Rose Petals Day Cream each morning, I want you to feel luxurious and gorgeous. When you use our bath salts after a long day, your trouble should melt away as you escape into a realm of relaxation. These moments help us to live more balanced, more vibrant lives and I’m honored to be a part of that.

Shop members

  • Anna

    Owner, Creator

    Hi! I am the owner and creator of Willow & Birch Apothecary. When I’m not running the shop, you’ll find me reading, hiking, doing yoga, gardening, or cozying up at home with my boyfriend and our two kitties.

  • Kathy

    Partner

    My partner in crime, she helps with everything from making products to shipping orders. Plus, as my Mom, she's always there to offer encouragement, laughter, and love.

Shop policies

Last updated on May 22, 2018
Welcome to Willow & Birch Apothecary! My handmade soaps, skincare, and candles are meticulously crafted using all-natural botanicals including herbs, oils, and flowers. I source all of my ingredients with a focus on quality and purity. Each Willow & Birch product has been thoughtfully created to bring you health, beauty, and the simple pleasures of nature. I hope you enjoy my products as much as I enjoy making them for you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
We hope you'll love our products, but if for any reason you are unhappy with your order, please email us at info [!at] shopwillowandbirch.com to discuss a return or exchange.

For all returns and exchanges, the product must be new and unused (for soaps, they must remain in the original wrapping). Once the returned product has been received, we will contact you to issue the return or exchange.

Please note that returns and exchanges are determined on an individual basis, and we cannot offer returns or exchanges for shipping issues.
Payment
I currently accept payment through Etsy's easy-to-use Direct Checkout system, which includes Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, and Etsy gift cards.
Shipping
Orders are typically shipped within 5-7 business days via USPS. If you require expedited shipping, please contact me for details and pricing on shipping upgrades.
Privacy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopwillowandbirch.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info [!at] shopwillowandbirch.com or by mail using the details provided below:

Willow & Birch Apothecary
6831 County Highway 18 BLOOMVILLE New York US 13739