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Shop policies

Last updated on February 15, 2011

Accepted payment methods

Paypal
Returns and exchanges
1. We hope that you are satisfied with the merchandise you buy from us.
Please email info [!at] wearewedges.com within 5 days after the purchase date should there be any issues.
2. Exchanges will only be accepted under the following conditions for a store credit:
- You are not satisfied with the merchandise
- You received the wrong order
- The item is returned within 10 days of the date purchased.
- Product is in 100% new condition, not dirty, nor washed, nor altered and all tags are in place.
3. Please ensure returned items are packaged safely, as we cannot accept damaged returns and are not responsible for anything that does not reach us. The Customer is responsible for the product until it reaches us.
4. The amount of your exchanged item will be credited towards your next order. Sorry, no refunds.
5. For hygiene reasons we do not refund or exchange earrings, bathing gear, or intimates.
6. Shipping and handling fees are not refundable.
Payment
1. Contact must be made within 2 days of the purchase and payment must be received within 3 days.
2. Please send payment via PAYPAL to payment [!at] wearewedges.com ONLY FROM CONFIRMED PAYPAL ACCOUNTS
(We reserves the right to decline sales from unconfirmed paypal accounts)
3. EMAIL MONEY TRANSFERs (EMT) will ONLY be accepted FROM CANADIAN CERTIFIED ADDRESSES to payment [!at] wearewedges.com
(NOTE: This is done through your online banking options with these banks: TD Canada Trust, CIBC, BMO - Bank of Montreal, Scotiabank,RBC- Royal Bank)
4. ** 6% GST and 8% PST will be charged to all Ontario Residents
*** 8% PST will be charged to all other Provinces of Canada
Shipping
1. Flat shipping rates do not apply to Alberta, Northwest Territory,Yukon and Nunavat in Canada and Alaska and Hawaii in the USA. Please contact for shipping quote.
2. All small items are shipped via lettermail within Canada, and light packet to the United States and Everywhere else.

3. All large items are shipped via Xpresspost within Canada and small packet air mail to the United States and Internationally.
Please contact info [!at] wearewedges.com for insurance and more shipping options.
Note that once your purchases have been shipped, we are no longer responsible for them unless extra insurance was purchased.
3. Pickup may sometimes be available. Please contact info [!at] wearewedges.com for details.
4. Items are usually shipped within 3 business days after payment has been received. Items will NOT be shipped until full payment has been received.
Additional policies and FAQs
Some legal stuff
1. All "We Are Wedges" images, art and designs are ©copyright House of Hsueh
2. Purchasing items do not give you rights to use the artwork/designs

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Other links
1. We Are Wedges official website: http://wearewedges.com
2. We Are Wedges MySpace page: http://myspace.com/wearewegdes
3. We Are Wedges Blog: http://wearewedges.blogspot.com
4. Other House of Hsueh Products: http://houseofhsueh.etsy.com
5. House of Hsueh MySpace page: http://myspace.com/houseofhsueh