wfrancisdesign

Home Decor As Unique As You Are

Charlotte, North Carolina | 10723 Sales

wfrancisdesign

Home Decor As Unique As You Are

Charlotte, North Carolina 10723 Sales On Etsy since 2015

5 out of 5 stars (1614)
The W.FRANCIS Team

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The W.FRANCIS Team

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5 out of 5 stars
(1614)
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quality 220 shipping 169 customer service 58
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About

Your Partner for Fun, Modern Home Decor

Our business is based in the beautiful state of North Carolina, on the east coast of the United States.

We're technology mad at W.Francis, making the designs for all of our products digitally. This allows us to tinker with colors, layouts and edges, all with the aim to create the perfect product just for you.

Around the web

Shop members

  • The W.Francis Team

    Owner, Customer Service

Production partners

  • Cut & Sew Partner

    NC, United States

    Our local partner helps us cut and sew our designs to make high quality home decor.

Shop policies

More information

Last updated on Apr 28, 2018
Frequently asked questions
Can you explain your 100% customer satisfaction guarantee?

At W.Francis, we're proud of our products and we want you to be 100% happy with your purchase experience.

We hope you love everything you receive from us, but if you’re less than 100% satisfied, we’re happy to accept the return of your unused product for a full refund within 30 days of your purchase. That's our commitment to you - No questions asked.

To request a return, just message us on Etsy or send us an email at hello@wfrancis.com

How long until I receive my order?

80% of our orders are made and dispatched within 3 business days with the remainder made and dispatched within 5 business days.

After dispatch, it takes 3 to 5 business days for postage in the USA and 6 to 12 business days everywhere else.

To make sure you receive your order in time for a special occasion, we recommend allowing 8 business days from order until delivery in the US and 13 business days in Canada.

All orders include full tracking to delivery.

Can you rush my order so I receive it by a certain date?

To be fair to all customers, we no longer move orders ahead in the queue so you receive it quicker.

If you require an order by a certain date, please allow 8 business days in the US and 13 business days in Canada from order to delivery to ensure it arrives in time.

Can you make a table runner or pillow to a specific size?

Due to our method of fabric printing and the time involved in creating our print files, we are unable to offer custom size products.

How do I hang my tapestry?

The easiest way to hang our tapestries is using tack-it or something similar.

If your looking for alternative ways, we recommend reading the below tutorial which provides 3 methods for hanging a tapestry:

https://blog.society6.com/diy-guide-3-easy-ways-to-hang-a-wall-tapestry/

Do you offer custom orders, gift wrapping or gift cards?

Currently we do not offer these options.

Can you describe your Spun Polyester fabric?

Spun Polyester is a medium weight polyester fabric which is generally cheaper than Cotton Twill & Faux Linen but provides you with several huge benefits.

First of all, it looks and feels like cotton at a lower cost. Spun Poly is extremely durable, doesn’t require ironing, will not shrink and has great washability. It’s also a color-fast material that will resist stains.

Care Instructions: Machine Washable

Can you describe your Cotton Twill fabric?

Cotton Twill is a cotton material that is woven with the characteristic twill pattern of diagonal parallel ribs. These diagonal, parallel ribs give the fabric a very durable and attractive quality.

There are many benefits to a Cotton Twill fabric. For example, due to the pattern of the thread, cotton twill shows much less dirt and staining than a regular, sheer fabric cloth would with the same amount of use and wear. Cotton twill is also better able to resist, as well as recover easily from, wrinkles and creases. Plus the pattern of twill naturally gives it an appealing, interesting look.

Care Instructions: Dry Clean or Gentle Machine Wash (Do not dry in sun)

Do you ship outside of the US?

In the past we have shipped outside of the US, however with the cost of shipping internationally increasing significantly we no longer offer this option.