WhatThePrint

Lettering & Design by Chelcey Tate

Louisville, Kentucky

WhatThePrint is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

WhatThePrint is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 31, 2015
Thanks for stopping by What The Print! I want you to be 100% happy with your transaction with WTP so please continue reading if you have any questions. If the answer to your question is not provided in the information below, please feel free to message me directly!

Accepted payment methods

Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
INSTANT DOWNLOAD PRINTABLES


Items may not be cancelled or refunded for any reason due to the fact of them being sent via INSTANT DOWNLOAD and being digital files. I apologize for any inconvenience this may cause.


ORDERS SHIPPED TO YOUR DOOR


INCORRECT OR DAMAGED ORDERS
I ask that you please send a photo of the damaged or incorrect item you received within 15 days of the items arrival. All issues are handled on a case by case basis.


OTHER RETURNS
Returns must be delivered within 15 days of the items original arrival date. The customer is responsible for returned shipping costs. Items must be returned in an undamaged, unused, original state to receive full refund minus shipping.


LOST ORDERS
INTERNATIONAL
Orders will only be re-sent after one full calendar month has passed from shipment date.


DOMESTIC
Orders are able to be fully tracked, therefore, lost orders are not typically an issue. Refunds will not be honored for missing orders that show as successfully delivered via the USPS tracking system.
Payment
PAYMENT ACCEPTED
Paypal, Credit Card and Etsy Gift Card


ADDITIONAL INFORMATION
Items, both digital and shipped, will not be delivered until payment has cleared.
Shipping
INSTANT DOWNLOAD PRINTABLES


Your order will be emailed to the email address associated with your Etsy account immediately after your payment has cleared.


ORDERS SHIPPED TO YOUR DOOR


PROCESSING TIME
Orders are prepared immediately after your payment has cleared, and are shipped out on the following Wednesday.


USA CUSTOMERS
Orders ship via USPS first class mail. This method provides you with a tracking number to track your package until the very moment it arrives at your door.


INTERNATIONAL CUSTOMERS
Once the package leaves USA, the package is longer able to be tracked. You should receive your order 5-15 business days after your purchase.


IMPORT TAX
International customers may be subject to an import tax, as calculated and applied by their own government. I am not provided with your tax implication information before or after shipping your package Should this fee be applied to you, WTP will not be held responsible for covering or reimbursing charges.
Additional policies and FAQs
WHOLESALE
What The Print happily welcomes wholesale orders from all over the world! I love to work with retailers and fellow business owners. Please message or email me for more information on wholesale terms and a line sheet. Be sure to provide your business name, location, and a website if applicable.