When Love Happens

Santa Ana, California

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

WhenLoveHappens is taking a short break

Joan L

Contact shop owner

Joan L


No reviews in the last year
See reviews that mention:
Quality 9 Shipping 19 Customer service 25

Shop policies

Last updated on August 5, 2011
Welcome to my Etsy shop! My aim is to create lovely handmade pieces for you! Every item is carefully handcut and handcrafted just for you. Every item is custom made which means I will make it for you when you order it. This means you can customize everything from the color of the beads to the width of the ribbon. Please take a look at my shop!


Accepted payment methods

Returns and exchanges
Since everything is made to order, there are no returns or exchanges unless there is a mistake made on my part. If that happens, please contact me and I will reply promptly to remedy the problem. If you are unhappy with your item, please convo or e-mail first so I can remedy the problem before you leave feedback. Your satisfaction is important to me.

If you order an item and I have not yet purchased the materials or begun working on your order, I will be happy to issue you a refund.
I accept PayPal for payment. Even if you don't have a PayPal account, you can still use your valid credit card to pay for your purchase on PayPal.

I leave feedback for all of my customers. After you receive your order, please leave me feedback so that I know that your package arrived safely and that you are satisfied with your order.
Please make sure you read the shop announcements carefully for any updates to processing time. I will convo or e-mail you once your order has been shipped. All orders are shipped first class via USPS. If you'd like additional insurance, delivery confirmation or upgraded shipping, please convo me so I can set up a custom listing for your shipping choices. For international orders, please convo me so I can give you a specific shipping rate and transit time. International orders will take longer to ship.

Please make sure that your shipping address is correct and up-to-date on your Etsy profile. If it is not and your package is returned, you will be responsible for paying for shipping again to reship your package. If your package is not returned to me, I will not be responsible for your lost package due to incorrect shipping address.
Additional policies and FAQs
I am happy to create custom orders. Please contact me if there is something you would like me to create for you.