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About WhimsicalPlans
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
When will my order ship?
My processing time is 2-3 weeks. The ship by date can also be found under your Etsy account, click on purchases, then view the receipt for the order, and scrolling down to shipping details.
Custom and personalized orders
We are currently unable to accept any custom requests for color changes, layout changes, or custom designs. Please do not leave a custom request in the notes of your order, these cannot and will not be accommodated. All orders ship with the item as shown in the photos of the listing.
There is an issue with my order, what do I do?
Please get in touch with me as soon as possible so I can fix the issue. I am only human, so I do make mistakes. I will do whatever I can to make it right.
My order is showing as delivered, but I have not received it yet. What do I do?
Sometimes USPS marks items as delivered before they have actually been delivered. It will typically show up by the next day. If it still has not shown up by then, please contact your local USPS office. I will not replace or refund any orders that have been marked as delivered.
I placed more than one order, can you combine them and refund excess shipping?
Yes, I combine orders made within 24 hours of one another. Just send me a message letting me know you'd like to combine shipping, and I will refund any shipping overages. If you do not message me, or leave me a note at checkout, I may combine them, or I may not. If the orders were made more than 24 hours apart, I will not combine them, and they will ship separately.
Can you cancel my order?
I don't accept returns, exchanges, or cancellations.
What are the differences in paper types?
Matte Removable: A white lightweight matte finish paper with non-permanent adhesive. Stickers made of this can be removed and easily repositioned.
Clear: A transparent (see-thru) glossy finish paper with permanent adhesive. Perfect for layering over other stickers!
Glossy: A white glossy finish paper with permanent adhesive. Stickers made of this are not advertised as removable, but can sometimes be carefully removed shortly after placement.
Premium Matte: A white vinyl finish paper with permanent adhesive. Stickers made of this are not advertised as removable, but can sometimes be carefully removed shortly after placement.