WhiskedAwayCutters

Finely crafted cookie cutters and fondant cutters

Centreville, Virginia · 44031 Sales

WhiskedAwayCutters

Finely crafted cookie cutters and fondant cutters

Centreville, Virginia 44031 Sales On Etsy since 2014

5 out of 5 stars
(6377)

WhiskedAwayCutters is taking a short break

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Note from shop owner Thank you for stopping by Whisked Away Cutters! Our shop is temporarily closed for Stage 2 of Moving Preparations as we need to move the shop out of our house and work on our house in order to sell it as we will be moving to Maryland! Once we are done with everything here I will relocate the shop to the new empty house and reopen the shop (I will have a handy, dandy cot to sleep on!), but it will be a number of weeks before I can do so as we have much to do. I will announce the reopening date on our IG page @WhiskedAwayCutters and on FB at www.Facebook.com/WhiskedAwayCutters. Once the house sells we will close for Stage 3 to do the actual move, so please watch for the next reopening if you need anything. Thank you for your patience during this time!

Thank you again for stopping by!

Take care,
Tracy
~ Whisked Away Cutters

Note from shop owner

Last updated on Jan 24, 2018

Thank you for stopping by Whisked Away Cutters! Our shop is temporarily closed for Stage 2 of Moving Preparations as we need to move the shop out of our house and work on our house in order to sell it as we will be moving to Maryland! Once we are done with everything here I will relocate the shop to the new empty house and reopen the shop (I will have a handy, dandy cot to sleep on!), but it will be a number of weeks before I can do so as we have much to do. I will announce the reopening date on our IG page @WhiskedAwayCutters and on FB at www.Facebook.com/WhiskedAwayCutters. Once the house sells we will close for Stage 3 to do the actual move, so please watch for the next reopening if you need anything. Thank you for your patience during this time!

Thank you again for stopping by!

Take care,
Tracy
~ Whisked Away Cutters

WhiskedAwayCutters

Contact shop owner

WhiskedAwayCutters

Reviews

Average item review
5 out of 5 stars
(6377)
View all 6377 reviews

About

A Bit About Ourselves and Our Shop

Welcome to Whisked Away Cutters! We are a husband and wife team with our shop born out of the need to have precise and unique cutter shapes for my cookie business, The Cookie Connoisseur LLC. After requests, we now make and sell my cutter designs. With a background in graphic design, I work to create original cutter shapes from either my own designs or those of my fellow cookie decorator friends. With a background in engineering, my husband does the computer work so I can then bring these designs to cutter life, get them made and sent off to their new happy homes.

On a personal level, we very much appreciate you stopping by and for your support! For those that have asked about our shop name, Whisked Away Cutters, my husband is a Navy submariner of 29 years and with about 16 moves since we started our life together, I needed to wait until we could settle down a bit to start my cookie business, but kept working on designs all the while. Each time I was ready to file paperwork to do so, he would unexpectedly get a call and was 'whisked away' with 2, 6 or 10 days notice with the children and I following as soon as we could. As he said, "Life is never boring when you are a military family!" and thus the 'whisked away' aspect of our business name, a term that a cookier friend of mine cleverly came up with for us. We are settled in VA with him now above water and I keep busy designing and making cutters and keeping up with our two children. Again, thank you for stopping by and I hope that you have a lovely day!

Happy Baking,
Tracy

Around the web

Shop members

  • Tracy and Dixon

    Owner

Shop policies

Last updated on November 9, 2017
Welcome to Whisked Away Cutters, born out of need to have finely crafted cutters for my cookie business, The Cookie Connoisseur LLC. Our cutters are designed by a cookie decorator with attention paid to ensuing a precise, clean cut and a cutter that lasts for many years with proper care. Our cutters have a reinforced area near the handle for extra strength and strong walls going down to an all-important taped edge giving that fine cut desired.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Orders that are filled are not eligible for refunds. If a box arrives damaged, please let us know immediately. We will need a photo of the damaged box and damaged cutters. Cutters damaged in shipping will be replaced.

Whisked Away Cutters is not responsible for cutters that are damaged due to improper washing, storage or use. Please read carefully the care instructions that come with your cutters.
Payment
Payments can be made with all major credit cards via Direct Checkout or through PayPal.
Shipping
You will receive a tracking number once you have placed your order. Once we ship a box with USPS it is no longer under our control. If tracking shows that the box has been delivered and you did not receive it please contact your local post office immediately with your tracking number so your postal carrier can let you know if they put it in a different location than normal or find if it was misdelivered. Once a box has left our hands it is the responsibility of USPS. Whisked Away Cutters cannot be responsible for boxes once they are shipped. If you wish to have your order insured, please select priority mail shipping and that will insure it for up to $100.

*** Domestic Shipping:
We ship USPS First Class mail, which is stated as 3 - 5 business days. Priority Mail is stated as 2 - 3 business days. If you wish to have Priority Mail, please select that as a separate item when you place your order: https://www.etsy.com/listing/186158643/optional-priority-mail-shipping-upgrade?ref=shop_home_active_23

Shipping days stated by USPS are not guaranteed. Please bear in mind the normal order processing time that is shown prior to shipping. We will make all efforts to expedite your order when Priority Mail is selected, but it will be a matter of the number of orders already placed.

Once your order is placed, you will be sent a confirmation number. Please use this for tracking your package, if desired.

Please allow 21 days before filing a claim for a lost package.


***International Shipping:
We are now shipping internationally via USPS First Class International as that is the best rate for the customer. Please be aware that there may be customs fees, duties or import taxes due by the customer when receiving an order from the U.S. Your customs form will have the value including shipping listed on the box. Each country will have a threshold before charging fees and it varies by country. For example, our understanding is that the U.K. has a low threshold of approximately $24, but some countries will have a threshold of $200, so it is dependant upon the country. This does not show threshold, but shows fees for each country. http://www.uscib.org/?documentID=1676 For more information on fees and taxes that you might incur within your country, please contact your local Post Office.

Please allow two to six weeks for international shipping. Tracking is provided, but only within the U.S. Once it leaves the U.S., we cannot track it. If your box has not arrived within 45 days, please contact your local Post Office first. If shipped to the correct address provided, If it does not arrive to you and is returned to us, we will reimburse the cost of the cutters minus the shipping.
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Additional policies and FAQs
FAQs:

Do you sell wholesale?
Due to the time involved to produce our cutters, we do not sell wholesale.

Do you take custom orders?
As we are just starting out and need to focus on adding our own new designs, we are not taking custom orders at this point.

How are prices determined?
Prices are determined by the print time and amount of PLA used. Cutters with intricate shapes and curves as well as larger cutters require substantially more print time and are priced accordingly.