WhiskedAwayCutters

Finely crafted cookie cutters and fondant cutters

Frederick, Maryland 61091 Sales On Etsy since 2014

5 out of 5 stars (8551)

WhiskedAwayCutters

Finely crafted cookie cutters and fondant cutters

Frederick, Maryland | 61091 Sales

5 out of 5 stars (8551)

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61091 Sales
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WhiskedAwayCutters

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WhiskedAwayCutters

Announcement    Thank you for stopping by Whisked Away Cutters! Processing time before shipping is shown as 2 - 3 business days, but I always try to ship faster whenever possible. Please read cutter description information and check sizes carefully prior to ordering so you have the exact cutter that you need before I can ship it off to its happy new home! As well, these are food related items so we cannot accept returns and I want you to have the exact size that you need to have fun with your cookies! Thank you again for stopping by and supporting our small family business!

Whisked Away Cutters are designed by a cookie decorator for cookie decorators with steps taken to produce a top level product. Although they could be produced faster and less expensive, we designed our cutters to have smooth strong walls, an additional reinforced area where the handle is attached and then going down to an all-important thinner tapered cutting edge. This makes for a smooth, clean cut with excellent results. Admittedly, our cutters are a tad ‘overdesigned’ due to these efforts, but we feel that it makes for a product that we feel good putting our name on and fellow decorators will be happy to use.

Our cutters produced with a 3d printer and are made with the highest quality food safe PLA, a food grade plant based plastic. They require certain care in they are HAND WASH ONLY and are not dishwasher safe, as that can damage or melt the PLA. Along those lines they are not to be soaked in hot water, used to cut hot cookies or exposed to high heat. Hand washing in hot, soapy water is the proper care. As well, to prevent damage to the tapered edge, please store carefully in order that other cutters or additional items will not hit and damage them. Whisked Away Cutters is not responsible for damage caused by improper care of the cutters. Proper care will ensure a long, happy life for your cutters.

__________________________________________________________________
SHIPPING:
You will receive a tracking number once you have placed your order. Once we ship a box with USPS it is no longer under our control. If tracking shows that the box has been delivered and you did not receive it please contact your local post office immediately with your tracking number so your postal carrier can let you know if they put it in a different location than normal or find if it was misdelivered. Once a box has left our hands it is the responsibility of USPS. Whisked Away Cutters cannot be responsible for boxes once they are shipped. First class shipping will not insure a box. If you wish to have your order insured, please select priority mail shipping and that will insure it for up to $100. With the insurance provided by Priority Mail shipping a claim for reimbursement can be made if the box does not arrive. First Class will not allow for reimbursement.

*** Domestic Shipping:
USPS raised its rates on Jan. 17 and shipping changes have been made to meet those increases. We ship USPS First Class mail, which is stated as 3 - 5 business days. Priority Mail is stated as 2 - 3 business days. If you wish to have Priority Mail, please select that when you finalize your order.

***International Shipping:
We are now shipping internationally via USPS First Class International as that is the best rate for the customer. USPS raised its rates on Jan. 17 and shipping changes have been made to meet those increases. Please be aware that there may be fees (VAT, customs fees, duties or import taxes) due by the customer when receiving an order from the U.S. Our shop does not collect VAT nor do we pay those fees. They are incurred by the customer in areas where applicable. Your customs form will have the value including shipping listed on the box. Each country will have a threshold before charging fees and it varies by country. For example, our understanding is that the U.K. has a low threshold of approximately $24, but some countries will have a threshold of $200, so it is dependent upon the country. Also, if applicable, please be aware that Royal Mail may charge a handling fee. This does not show threshold, but shows fees for each country. http://www.uscib.org/?documentID=1676 For more information on fees and taxes that you might incur within your country, please contact your local Post Office.

Please allow two to six weeks for international shipping. Tracking is provided, but only within the U.S. Once it leaves the U.S., we cannot track it. If your box has not arrived within 45 days, please contact your local Post Office first. If it does not arrive to you and is returned to us, we will reimburse the cost of the cutters minus the shipping.
____________________________________________________________________

Cutter designs and photos of decorated cookies made with our cutters can be seen on our Facebook page at www.facebook.com/WhiskedAwayCutters. All cutter designs will be shown on Instagram @WhiskedAwayCutters

Thank you again for stopping by and we hope to be able to fill your cutter needs!

Whisked Away Cutters is a subsidiary of The Cookie Connoisseur LLC, a licensed home based bakery located in Virginia, just outside of Washington, D.C.

Announcement

Last updated on Oct 5, 2019

Thank you for stopping by Whisked Away Cutters! Processing time before shipping is shown as 2 - 3 business days, but I always try to ship faster whenever possible. Please read cutter description information and check sizes carefully prior to ordering so you have the exact cutter that you need before I can ship it off to its happy new home! As well, these are food related items so we cannot accept returns and I want you to have the exact size that you need to have fun with your cookies! Thank you again for stopping by and supporting our small family business!

Whisked Away Cutters are designed by a cookie decorator for cookie decorators with steps taken to produce a top level product. Although they could be produced faster and less expensive, we designed our cutters to have smooth strong walls, an additional reinforced area where the handle is attached and then going down to an all-important thinner tapered cutting edge. This makes for a smooth, clean cut with excellent results. Admittedly, our cutters are a tad ‘overdesigned’ due to these efforts, but we feel that it makes for a product that we feel good putting our name on and fellow decorators will be happy to use.

Our cutters produced with a 3d printer and are made with the highest quality food safe PLA, a food grade plant based plastic. They require certain care in they are HAND WASH ONLY and are not dishwasher safe, as that can damage or melt the PLA. Along those lines they are not to be soaked in hot water, used to cut hot cookies or exposed to high heat. Hand washing in hot, soapy water is the proper care. As well, to prevent damage to the tapered edge, please store carefully in order that other cutters or additional items will not hit and damage them. Whisked Away Cutters is not responsible for damage caused by improper care of the cutters. Proper care will ensure a long, happy life for your cutters.

__________________________________________________________________
SHIPPING:
You will receive a tracking number once you have placed your order. Once we ship a box with USPS it is no longer under our control. If tracking shows that the box has been delivered and you did not receive it please contact your local post office immediately with your tracking number so your postal carrier can let you know if they put it in a different location than normal or find if it was misdelivered. Once a box has left our hands it is the responsibility of USPS. Whisked Away Cutters cannot be responsible for boxes once they are shipped. First class shipping will not insure a box. If you wish to have your order insured, please select priority mail shipping and that will insure it for up to $100. With the insurance provided by Priority Mail shipping a claim for reimbursement can be made if the box does not arrive. First Class will not allow for reimbursement.

*** Domestic Shipping:
USPS raised its rates on Jan. 17 and shipping changes have been made to meet those increases. We ship USPS First Class mail, which is stated as 3 - 5 business days. Priority Mail is stated as 2 - 3 business days. If you wish to have Priority Mail, please select that when you finalize your order.

***International Shipping:
We are now shipping internationally via USPS First Class International as that is the best rate for the customer. USPS raised its rates on Jan. 17 and shipping changes have been made to meet those increases. Please be aware that there may be fees (VAT, customs fees, duties or import taxes) due by the customer when receiving an order from the U.S. Our shop does not collect VAT nor do we pay those fees. They are incurred by the customer in areas where applicable. Your customs form will have the value including shipping listed on the box. Each country will have a threshold before charging fees and it varies by country. For example, our understanding is that the U.K. has a low threshold of approximately $24, but some countries will have a threshold of $200, so it is dependent upon the country. Also, if applicable, please be aware that Royal Mail may charge a handling fee. This does not show threshold, but shows fees for each country. http://www.uscib.org/?documentID=1676 For more information on fees and taxes that you might incur within your country, please contact your local Post Office.

Please allow two to six weeks for international shipping. Tracking is provided, but only within the U.S. Once it leaves the U.S., we cannot track it. If your box has not arrived within 45 days, please contact your local Post Office first. If it does not arrive to you and is returned to us, we will reimburse the cost of the cutters minus the shipping.
____________________________________________________________________

Cutter designs and photos of decorated cookies made with our cutters can be seen on our Facebook page at www.facebook.com/WhiskedAwayCutters. All cutter designs will be shown on Instagram @WhiskedAwayCutters

Thank you again for stopping by and we hope to be able to fill your cutter needs!

Whisked Away Cutters is a subsidiary of The Cookie Connoisseur LLC, a licensed home based bakery located in Virginia, just outside of Washington, D.C.

Reviews

Average item review
5 out of 5 stars
(8551)
See reviews that mention:
quality 1016 shipping 1584 customer service 768

About WhiskedAwayCutters

Sales 61,091
On Etsy since 2014

A Bit About Ourselves and Our Shop

Welcome to Whisked Away Cutters! We are a husband and wife team with our shop born out of the need to have precise and unique cutter shapes for my cookie business, The Cookie Connoisseur LLC. After requests, we now make and sell my cutter designs. With a background in graphic design, I work to create original cutter shapes from either my own designs or those of my fellow cookie decorator friends. With a background in engineering, my husband does the computer work so I can then bring these designs to cutter life, get them made and sent off to their new happy homes.

On a personal level, we very much appreciate you stopping by and for your support! For those that have asked about our shop name, Whisked Away Cutters, my husband is a Navy submariner of 29 years and with about 16 moves since we started our life together, I needed to wait until we could settle down a bit to start my cookie business, but kept working on designs all the while. Each time I was ready to file paperwork to do so, he would unexpectedly get a call and was 'whisked away' with 2, 6 or 10 days notice with the children and I following as soon as we could. As he said, "Life is never boring when you are a military family!" and thus the 'whisked away' aspect of our business name, a term that a cookier friend of mine cleverly came up with for us. We are settled in VA with him now above water and I keep busy designing and making cutters and keeping up with our two children. Again, thank you for stopping by and I hope that you have a lovely day!

Happy Baking,
Tracy

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Shop members

  • Tracy and Dixon

    Owner

Shop policies

Last updated on March 22, 2019
Welcome to Whisked Away Cutters, born out of need to have finely crafted cutters for my cookie business, The Cookie Connoisseur LLC. Our cutters are designed by a cookie decorator with attention paid to ensuing a precise, clean cut and a cutter that lasts for many years with proper care. Our cutters have a reinforced area near the handle for extra strength and strong walls going down to an all-important taped edge giving that fine cut desired.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Orders that are filled are not eligible for refunds. Please check the contents of your box upon delivery. If a box or cutters arrive damaged, please let us know within three days of delivery of your order. We will need a photo of the damaged box and damaged cutters. Cutters damaged in shipping will be replaced. Whisked Away Cutters is not responsible for cutters that are damaged due to improper washing, storage or use. Please read carefully the care instructions that come with your cutters and again, if any arrive damaged we need to be contacted within the three day time frame from delivery of your order to get it taken care of.
Payment
Payments can be made with all major credit cards via Direct Checkout or through PayPal.
Shipping
You will receive a tracking number once you have placed your order. Once we ship a box with USPS it is no longer under our control. If tracking shows that the box has been delivered and you did not receive it please contact your local post office immediately with your tracking number so your postal carrier can let you know if they put it in a different location than normal or find if it was misdelivered. Once a box has left our hands it is the responsibility of USPS. Whisked Away Cutters cannot be responsible for boxes once they are shipped. First Class shipping will not insure your order. If you wish to have your order insured, please select priority mail shipping and that will insure it for up to $100.

*** Domestic Shipping:
We ship USPS First Class mail, which is stated as 3 - 5 business days. Priority Mail is stated as 2 - 3 business days. If you wish to have Priority Mail, please select that as a separate item when you place your order: https://www.etsy.com/listing/186158643/optional-priority-mail-shipping-upgrade?ref=shop_home_active_23

Shipping days stated by USPS are not guaranteed. Please bear in mind the normal order processing time that is shown prior to shipping. We will make all efforts to expedite your order when Priority Mail is selected, but it will be a matter of the number of orders already placed.

Once your order is placed, you will be sent a confirmation number. Please use this for tracking your package, if desired.

Please allow 21 days before filing a claim for a lost package.


***International Shipping:
We are now shipping internationally via USPS First Class International as that is the best rate for the customer. Please be aware that there may be customs fees, duties or import taxes due by the customer when receiving an order from the U.S. Your customs form will have the value including shipping listed on the box. Each country will have a threshold before charging fees and it varies by country. For example, our understanding is that the U.K. has a low threshold of approximately $24, but some countries will have a threshold of $200, so it is dependant upon the country. This does not show threshold, but shows fees for each country. http://www.uscib.org/?documentID=1676 For more information on fees and taxes that you might incur within your country, please contact your local Post Office.

Please allow two to six weeks for international shipping. Tracking is provided, but only within the U.S. Once it leaves the U.S., we cannot track it. If your box has not arrived within 45 days, please contact your local Post Office first. If shipped to the correct address provided, If it does not arrive to you and is returned to us, we will reimburse the cost of the cutters minus the shipping.
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Additional policies and FAQs
FAQs:

Do you sell wholesale?
Due to the time involved to produce our cutters, we do not sell wholesale.

Do you take custom orders?
We are not taking custom orders at this point.

How are prices determined?
Prices are determined by the print time and amount of PLA used. Cutters with intricate shapes and curves as well as larger cutters require substantially more print time and are priced accordingly.