whitedandelion

REFUNDS and EXCHANGES
I would like everyone to be completely satisfied with their purchase. But if for some reason you are not happy, please contact me within 3 days of receiving your order for a possible refund or exchange. Refund amount will be the full cost of the items. Shipping costs will not be refunded.

PAYMENT
I currently accept PayPal. Payment at time of purchase is greatly appreciated. Orders not paid, or made arrangements for within 3 days of purchase will be cancelled.

Sales Tax
Washington State residents must pay sales tax based on your shipping location. Shipping charges are subject to Sales Tax. I charge a baseline rate of 9.3 % sales tax. If you live in an area where the sales tax is lower, I will refund you the difference, or invoice you separately through PayPal using your location zip code.

All listed items will ship in 48 Hours. I generally ship via the US Postal service. If you require expedited shipping please contact me for a quote.

I use recycled packing material and reuse boxes for shipping as often as possible.

Buyers are responsible for any and all tariffs, VAT fees, or customs fees incurred when an item is shipped to a country outside the US.

Generally custom orders will be completed and shipped within 7-14 days, unless otherwise stated. The finish time depends on the complexity of the custom item and will be discussed during the commission.