whitneyjane

Heirloom Design Studio

Kennett Square, Pennsylvania

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    { welcome to Heirloom Design Studio } { web: www.heirloomdesignstudio.net } { fb: www.facebook.com/heirloomonline }

Announcement

{ welcome to Heirloom Design Studio } { web: www.heirloomdesignstudio.net } { fb: www.facebook.com/heirloomonline }

Items

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Whitney Marsden

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Whitney Marsden

Reviews

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Quality 4 Shipping 38 Customer service 20

Shop policies

Last updated on June 11, 2013
Welcome to HEIRLOOM: modern | classic by Whitney J. Marsden. All items in the shop are original designs, handmade by me. Please feel welcomed to convo me with any questions or check the website, http://www.heirloom-online.com, for more information.

Thank you for visiting!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
It is important to me that you are happy with your purchase.

If your are not satisfied with your item, please convo me within seven days of receiving your order to arrange an refund or exchange for the purchaser price, minus shipping.

Although quality craftsmanship is a priority, if you encounter any unforeseen problems with your item following the initial week of ownership, outside the parameters of normal wear, please convo me to arrange for repair or exchange. Sorry, no refunds after seven days.
Payment
PAYPAL: I accept PayPal. Please process payment same day as purchase and make certain that your current shipping address is up to date in PayPal.

TAX: Purchasers residing within the state of Pennsylvania will be charged 6% sales tax on all orders.
Shipping
PACKAGING: Items are attractively packaged in new envelopes or boxes, using recycled/recyclable packaging whenever possible, and are packaged in a smoke-free environment.

DOMESTIC ORDERS: Will be shipped within one week of purchase. Temporary Tattoos will be shipped USPS First Class, no tracking. Jewelry will be shipped USPS Priority with tracking. Special orders may take longer, an estimate will be given.

INTERNATIONAL ORDERS: Will be shipped within one week of purchase. Temporary Tattoos will be shipped USPS First Class, no tracking. Jewelry will be shipped USPS First Class, no tracking. Special orders may take longer, an estimate will be given. Please note: Customs times vary depending on season and volume; therefore, timing for Custom's processing is not the responsibility of the seller. Buyers are responsible for any tariffs, taxes, or customs fees that may be incurred.

INSURANCE & TRACKING: Insurance is not included in the cost of shipping, but can be added to your invoice upon request. Insurance generally runs $3-$7 per package under $125.00. If you would like to add tracking on items where tracking is not included (see above), please make not at time of purchase.

EXPEDITED SHIPPING: Methods such as Priority Mail and Express Mail (domestic and international) may also be requested. A quote will be given based on the USPS postage calculator.

SPECIAL INSTRUCTIONS: Please include any special instructions for USPS in the "notes to seller" field during check-out.

PLEASE NOTE: Heirloom is not responsible for packages lost by mail handlers. If you would like to insure your packages, please make note at time of purchase.
Additional policies and FAQs
HANDMADE PLEDGE: All items are created by hand, therefore no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in shop photos.

CUSTOM ORDERS: Inquiries welcome. Please convo me if you do not see something you are looking for as I will happily work with you to create a custom item. I'm sorry, I am only able to accept custom orders for temporary tattoos with a quantity of 12 or more at this time.

WHOLESALE & CONSIGNMENT: Inquiries welcome.