WholesaleDeZigns

:::::::::: RETURNS ::::::::::
We describe items as accurately as possible and encourage you to ask questions before purchasing.
*We have a case by case 20% restocking fee for returned items due to something other than a damaged item or sellers error.
*Original shipping is non refundable.
*Items should be shipped back the same way they were sent. (Box, bag, bubble wrap, etc).
*It is the buyers responsibility to cover the cost of shipping the item back to the seller

:::::::::: HOLIDAY & CLEARANCE ::::::::::
All sales are final on holiday and clearance items

:::::::::: DAMAGED ITEMS ::::::::::
If your item is under $3 we will refund you. You will be refunded via the way you paid after you have provided us with a photo of the damaged item. If the item is over $3 then we will discuss which method of reimbursement works best for you.

Please check over your items when your package arrives. Please let us know within 24 hours of receiving your order if there are any problems. All sales are final 7 days after you have received your items.

:::::::::: CANCELLED ORDERS ::::::::::
We have a NO-CANCELLATION policy. Please check your order carefully before checking out. Please ask all questions prior to completing your order. We encourage you to read the description in each listing as we sometimes run out of certain styles and colors. If you don't understand something in a listing please send us an email and we will be happy to help!

:::::::::: COUPON CODES ::::::::::
Coupons MUST be entered at time of checkout. Coupons are not valid on previous orders. Be sure that it is applied before checking out as we do not refund discounts. Coupons and offers may not be combined.

:::::::::: PAYMENTS ACCEPTED ::::::::::
We currently accept all forms of payment through Etsy.

:::::::::: CUSTOM LISTINGS ::::::::::
Don't see what you're looking for? Just send us an email and we'll be happy to help!

NEW TO ETSY?
Want help with the check out process? See this tutorial http://www.etsy.com/help_guide_checkout.php

ECHECKS VIA PAYPAL:
We cannot process or ship any orders paid by e-check until the check clears. Once the check has cleared then your order processing time begins. Your order processing time does not begin when you pay with the echeck.

We will make every effort to make the transactions smooth and easy. We use the address on file with Etsy so please make sure it's correct. We will ship your packages safely and in a timely manner, usually 1-3 business days after payment is received. Please check individual listings for items that may have a different shipping time.

:::::::::: COMBINED SHIPPING ::::::::::
Yes we combine shipping! Just add items to your cart and it will calculate the price for you.

:::::::::: U.S. SHIPPING ::::::::::
All packages are shipped via first class with delivery confirmation. If you prefer a faster service please choose one of our shipping/processing upgrades at checkout. Please note priority mail does not guaranteed a certain delivery time frame however, express mail does.

:::::::::: SHIPPING UPGRADES ::::::::::
{Available at checkout}
USPS Priority Shipping
Rush Processing with First Class Shipping
Rush Processing with USPS Priority Mail
Rush Processing USPS Express Overnight (1-2 days) ONLY OPTION THAT IS GUARANTEED DELIVERY BY A CERTAIN DATE

:::::::::: INTERNATIONAL SHIPPING UPGRADES ::::::::::
{Available at checkout}
Rush Processing with USPS First Class International Shipping

**Rush Processing = Processed/shipped out same or next business day**

:::::::::: INTERNATIONAL SHIPPING ::::::::::
We ship worldwide. All international packages are shipped through first class mail. If you prefer international priority mail please contact us for pricing prior to making your purchase. Any additional charges from customs or similar are the responsibility of the buyer.

:::::::::: PROCESSING OF YOUR ORDER ::::::::::
We will ship your order out within the time frame given when purchased. Once we ship your order you will receive an email with your tracking information. While tracking your package please note tracking is not always updated/scanned at each checkpoint. The tracking number can be found in the top right corner of your invoice.

If there is a problem we will work with you and the post office to locate your package.

If you have not received your order within 7 days please contact us. After 7 days we will consider the order complete.

:::::::::: OTHER INFORMATION ::::::::::
All shipping charges are estimated as accurately as possible. Shipping charges include packaging and delivery confirmation. If you would like to include insurance please let us know prior to ordering.

:::::::::: FEEDBACK ::::::::::
Thank you so much for your business! Your feedback is very important to our business. We hope you are 100% satisfied and that you will leave us 5 stars. If you are not fully satisfied and have concerns please contact us prior to leaving feedback so that we may resolve any issues you might have. Your satisfaction is our number one priority!