WickandLather

Wick & Lather

Pittsburgh, Pennsylvania 1261 Sales On Etsy since 2016

5 out of 5 stars (256)

WickandLather

Wick & Lather

Pittsburgh, Pennsylvania | 1261 Sales

Lindsay Gibb

Contact shop owner

Lindsay Gibb

Announcement    Free Shipping on orders $35 or more.

☞ All items are handmade, please allow for slight variation in color/size.

☞ We strive for a five star review, if you have and questions or problems let us know.

For gifts and custom orders...
Please specify if your purchase is a gift, I'd be happy to make any gift unique so leave a note or send me a message for special requests.

Member of the Indie Business Network

Announcement

Last updated on Aug 11, 2019

Free Shipping on orders $35 or more.

☞ All items are handmade, please allow for slight variation in color/size.

☞ We strive for a five star review, if you have and questions or problems let us know.

For gifts and custom orders...
Please specify if your purchase is a gift, I'd be happy to make any gift unique so leave a note or send me a message for special requests.

Member of the Indie Business Network

Reviews

Average item review
5 out of 5 stars
(256)
See reviews that mention:
quality 5 shipping 40 customer service 20

About

Pamper yourself or someone else!

Welcome to Wick & Lather!
My idea is to offer handmade soy candles and bath products that will help you to feel relaxed and happy. Imagine the scent of a burning candle and hearing the wood wick crackle as you relax in a warm fragrant bath.

Wick & Lather will have the products for you to enjoy those scents and feelings that will help you to feel your best.

Shop members

  • Lindsay Gibb

    Owner

    Hello! My intention is to offer customers luxurious bath and body products that will help you feel relaxed. I love creating bath products that are fun and indulgent, and curating customized, unique gift sets. I love what I do!

Shop policies

More information

Last updated on Jul 8, 2019
Frequently asked questions
When can I expect my order to be shipped?

Make sure to check your receipt for the schedule to ship by date.

If you'd like to get something by a specific date please leave me note a note during check out or it will only ship on the scheduled ship date shown on the receipt.

I wrote the wrong address, now what?

Please double check the address before checking out. If the order has not been shipped just message me and I'll fix it*. If the order has been shipped out you'll need to contact your local post office/USPS to re-route it.

*You are responsible for shipping charge changes.

My order was lost/not delivered...etc

If your order is lost in transit I will file a claim with USPS and replace the items once USPS have closed the case.

If your order was marked as delivered but you didn't receive it contact your local post office and neighbors. If you can still not locate your package the next step is to file a report with both the police and your local post office for package theft. On my end I will offer 15% off if you wish to re-order.

Shipping delays are not uncommon, especially around a major holiday. We are not responsible for these delays, please contact USPS with any inquiries with a delayed package.

My order was damaged/broken...

Unfortunately once a package leaves my possession I cannot control how it is handled. However you can re-order the product and I will provide 15% off* as a one time courtesy.

*Not compatible with other sales.

Returns/Refunds

We do not accept returns.

If you have any issues with your order please message me. I'll be happy to work with a customer on any issue. In the case of refunding, shipping cost will not be refunded.

Other

- Please be aware of any allergies you may have. We are not responsible for any allergic reactions. All ingredients are listed so please make sure you are aware of what you are buying before you purchase.

- Please do not consume products, they are not food!