WickedOakDesigns

One of a Kind Beadworks and Gifts

Camp Verde, Arizona

WickedOakDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

WickedOakDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 3, 2011
My policies are in place to protect you the customer. Please feel free to contact me if special arrangments need to be made for an order, example: Changing mail service, or other payment options.

Accepted payment methods

Paypal
Returns and exchanges
Refunds At this time, I DO NOT offer a refund policy unless there are extreme circumstances. This would be dealt with on a per request basis, subject to my approval. All refunds are subject to a Restocking fee of 15%, ExchangesExchanges will be dealt with on a per request basis as well.I will replace or exchange items that were received broken or unusable if they left my hands in perfect shape.If you find that you receive a order and are unhappy with it, an exchange will only be made if I approve itand you follow these guidelines:1) All Exchanges are subject to a Restocking fee of 15%. If your exchange is approved, I will invoice you for the Restocking Fee.Your exchange will not be mailed until this invoice has been paid.2) The Customer needs to Email me ASAP about wanting an exchange and describe in detail what the problem is.3) The Customer needs to mail back any unusable pieces or the whole order, if that is the exchange.The Customer will pay any shipping fees incurred in returning items for an exchange.Once the items are received and assigned a cash value,I will mail out the replacement at my own expense. All exchanges will be mailed Regular Mail, Not Priority mail.4) The Customer will notify me as soon as they receive their exchanges.

Losses:
If an order becomes lost, I will file with the post office and refund moneys or replace the item(s) as soon as possible. Buyer needs to contact me ASAP if an order becomes lost so that I may start researching it ASAP.
Payment
Payments are to be made via Pay Pal. Balance must be paid in full before item(s) ship.

Money orders will be excepted if Pay Pal is not available. Item(s) will not ship until all fees are paid in full.
Shipping
All Shipping is done via USPS using Priority Mail, Insured and Signature Conformation. This is for your protection.
Additional policies and FAQs
All Special Orders need to be emailed to me so that I can send you a price quote. A Price Quote is just that, a quote for the approx. total for supplies and time. Final Price may vary depending on current market rates and time invested.

All Special Orders are subject to a NON-Refundable Deposit. This deposit will cover the cost of supplies needed to create the order and well vary per piece ordered. You will be invoiced via Pay Pal for the required Deposit amount. Invoice must be paid before supplies are purchased and I start the piece.

Remaining Balances and Shipping Costs must be Paid IN FULL before any Special Order is mailed out. I will notify you via email when I have completed the piece and send you an invoice via Pay Pal for any remaining Balance and Shipping Costs.