willowandelm

Willow and Elm Designs

4 Sales

willowandelm

Willow and Elm Designs

4 Sales On Etsy since 2010

0 out of 5 stars
(1)

Announcement   Thank you for stopping by Willow and Elm for Handmade Baby Toys, Nursery Art & Decor! To keep up with all the latest news, please head to http://facebook.com/willowandelm :)

Announcement

Thank you for stopping by Willow and Elm for Handmade Baby Toys, Nursery Art & Decor! To keep up with all the latest news, please head to http://facebook.com/willowandelm :)

willowandelm

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willowandelm

Reviews

No reviews in the last year

Anonymous on Jan 18, 2012

5 out of 5 stars

Gorgeous little doll that arrived very quickly from a great seller! Thank you!

Shop policies

Last updated on June 11, 2013
Welcome to Willow and Elm for Handmade Baby Toys, Nursery Art & Decor.

Should you have any product or wholesale enquiries, please feel free to contact me at willowandelm [!at] gmail.com

THANK YOU

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment via Paypal
Shipping
I will generally ship ready-made items within 1 or 2 days of placing an order, and contact you by email to confirm when I send it. Some items (fabric toys) are made to order, therefore an additional time of approximately 7 days should be allowed. I will also contact you to estimate the time it will take to complete your order at the time of purchase.

Art prints will be flat packed where possible or in a cylinder roll (for larger prints) and posted using standard Australia Post Mail. Australia Post should deliver most international orders within 5-7 days, whilst local mail should arrive within 1-2 days. No insurance is included in the postage fees. Bulkier items such as toys, that cannot be flat packed incur slightly more expensive postage fees, the postage cost for these items is indicated in each listing. US Customers PLEASE NOTE: Postage and shipping for items over 16 ounces incur an additional AUD$9.00 Compulsory Security Surcharge, this will be included in the delivery fee of any items exceeding 16 ounces.

** Please note, to help limit the stresses on our precious environment, I recycle mail packaging wherever possible **
Refunds and Exchanges
If, for some reason, you are not happy with your purchase, please contact me ASAP and I will try and resolve the issues with you. I cannot refund or exchange items for 'change of mind' or those which are lost or damaged in transit. Returns will only be accepted if contact is made within 7 days of purchase and if the items are obviously faulty. Exchanges will be given once the item is returned however an additional postage fee for the new item will be required. Refunds, will be given once the items are returned, less the cost of shipping.
Additional policies and FAQs
Whilst all care is given to ensure each piece has been quality made, as they are handmade, they are not indestructable and not designed to be soothers for your baby. Please ensure you always supervise your baby while playing with these handmade toys. Toys should be discarded at the first sign of any wear and tear. Please note that the buyer assumes all responsibility for use of all items.

All fabrics and ribbons used in the handmade toys are 100% cotton however it should be noted that for cubes and squares, the inner filling, which will not come into contact with your baby, is made from polyester.

It should also be noted that the colors shown in photographs of my listings may appear different on different monitors.

All designs are owned by Willow and Elm and may not be copied or imitated in whole or in part.