Willow Love Studios

willowlovestudios is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

willowlovestudios is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 17, 2011
Thanks for visiting my shop! Willow Love Studios specializes in the design of unique and beautiful custom letter artwork. It's a fun and fabulous way to celebrate a person's name or a newly married couples last name or to decorate your home with a word or phrase that has meaning to you.

Willow Love Studios makes a fun and personalized gift suitable for any occasion from wedding to birthday to baby shower. Each piece is delivered made with *love* wrapped and tied with a bow and ready for the gift table, and you can be assured that they won't receive any other gift like it!

I take a lot of pride in my work and love to create truly beautiful pieces that are easy to read and look wonderful with any decor.

Accepted payment methods

Returns and exchanges
Return Policy:

I want you to be happy with your purchase. If, for any reason, you are unhappy with your purchase, please contact me first and I will work with you to resolve any issues. If we can't figure out a resolution, I will refund your full purchase price, not including shipping fees, upon return of the item in its original condition.

Contact me within seven days of receipt of your purchase and notify me of your intent to return. You have 10 days from the time you receive your puchase to return it to me. I cannnot accept returns after 10 days. Please use delivery confirmation on all returns and provide the tracking number after mailing. All refunds are issued through PayPal.
♥ I accept PayPal for all items.
PayPal is my preferred method of payment.

It is easy, secure, and a PayPal account is not required in order to complete a transaction.

Please purchase the item from my shop and then we will work together to create your one of a kind design.
Your item(s) will be shipped within two business days after payment is received. (Weekends and US holidays are not included in shipping times.)
Each order is carefully packed in a bubble mailer or sturdy cardboard box to ensure it arrives unharmed.

If you need your items to arrive quickly, let me know and we can work something out.

**Please note that all Massachusetts residents will be charged 5% sales tax when completing payment through PayPal. (So sorry MA people, but I have to.)

Your order will be shipped to the address you provided Etsy during checkout. If you are purchasing a gift, let me know and I’ll be sure to omit pricing information and include a personalized note if you wish.

• For international customers:International orders are welcome! Your item(s) will be shipped via USPS First Class International and should arrive within 1 to 3 weeks after being sent. However, in some cases it is possible your order may take up to 4 to 6 weeks to arrive.

Orders shipped outside of the US may be subject to additional customs fees or taxes. Customers are responsible for any additional charges imposed by the destination country.
Additional policies and FAQs
Every item in my shop is handmade by me; therefore the item you receive may vary slightly from the photo in the listing. Please take this into consideration before purchasing. I do my best to make sure the colors in the photos I have posted are as accurate as possible. However, keep in mind that colors may look slightly different on your screen.

And finally, thank you so much for supporting my work! I appreciate every single one of my customers.