WindAndRain

Handmade Designs - Beautiful, Durable, Affordable.

Hanceville, Alabama

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to the new Wind and Rain Designs!

Announcement

Last updated on Mar 1, 2019

Welcome to the new Wind and Rain Designs!

Items

Marie

Contact shop owner

Marie

Reviews

Average item review
5 out of 5 stars
(86)
See reviews that mention:
Quality 5 Shipping 22 Customer service 10

Shop policies

Last updated on March 2, 2019
Welcome to Wind and Rain Handmades. My name is Marie, and I reside in rural North-central Alabama.
I've been designing and selling my own handmade chopsticks since early 2008, and now feature hand-painted necklaces, stone necklaces, quilled artwork, and some pottery pieces.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If the item is damaged upon arrival, please let me know within 48 hours of recieving it, either by Etsy convo or email. I will refund the item if it is shipped back within 10 days of arrival. I will gladly refund the selling price, but not shipping. If you have any concerns at all, please let me know.
Payment
I accept Paypal or money order. No checks please. If you choose to pay by money order, please state in the Message To Seller that you intend to do so, so that I know your payment is on its way. I prefer instant payment, but if you can't pay right away, or are sending a money order, please make this known in the Message to Seller.
Shipping
I primarily use First Class shipping, though I will use priority or delivery confirmation if you prefer it. If you wish to use priority or delivery confirmation, please convo me before you make your purchase so that I may change the shipping costs to accomodate your decision, for ease at checkout. If shipping costs less than the amount paid the difference will be refunded (this is a rarity, however, as I usually pay a small portion of the shipping out of pocket to keep costs low for you). Please note that if an item refund is needed, I will refund the selling price, but not the shipping costs.
I ship items out no later than a week after the date of order. Usually it is much sooner than that, but in some cases (lack of necessary packaging materials, delay due to weekends or holidays, etc.) it can take a little longer than I originally anticipate. I strive to get your item to you in a timely manner, however.
Additional policies and FAQs
If you have any additional questions or concerns, please convo or email me and I will address the matter as soon as I can. I am all too happy to help. Thank you!