windowbythesea's Shop Policies
Welcome to Window by the Sea, where each chalk board window is hand crafted. We take great pride in our work. Our goal is to make a authentically shabby chic chalk board that is right for you!
We accept PayPal payment in US Dollars.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
50% deposit is required on all custom orders before I can begin your order.
We do our best to ship with recycled shipping supplies.
Each chalk board window is carefully wrapped in foam and bubble wrap for the safest delivery. I ship within 48 hours of sale. If you need your order faster, please let me know and I will do my best to get it there!
I use FedEx and insure every item sent. I will send you a confirmation of shipment once your order has left the building!
International customers please email me for shipping rates!
Refunds and Exchanges
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis
Additional Policies and FAQs
Window by the Sea welcomes custom orders, please contact us with your ideas.
Each Chalk Board Window has the original glass from the chalk board. These windows are sturdy and ship well. If the glass is a concern (i.e. I want to put my Window by the Sea Chalk Board in my child's room) I will happily make you a custom chalk board with the glass removed.
Last Updated March 13, 2012