Any time is a great time to buy a gift certificate!

Grand Rapids, Michigan | 89 Sales


Any time is a great time to buy a gift certificate!

Grand Rapids, Michigan 89 Sales On Etsy since 2009

0 out of 5 stars (41)

windylou is taking a short break


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Shop policies

Last updated on February 4, 2011
Hey! Welcome to my Etsy shop. I am a stay at home step-mom in Grand Rapids, MI by way of Memphis, TN. I am a photographer that also loves to work with my hands.

Enjoy browsing through my selection of one-of-a-kind baby gifts and toddler items.

Accepted payment methods

Returns and exchanges
All items are one of a kind. If you are dissatisfied with your purchase you must contact me within 24 hours of receipt for a refund. Refunds will be issued once I receive the items back, less shipping. Custom orders are subject to refunds less shipping and cost of materials purchased for custom work.

I am always happy to entertain questions to make sure we are on the same page prior to filling orders. I don't want anyone to waste their time or money!

Windylou will not be responsible for lost or misdirected mail, or any damages that occur during shipping. Lost mail or damaged mail should be directed to the post office.
Paypal only.

All payments are due within 48 hours of purchase unless previous arrangements are made in writing.

Please contact me within 12 hours for cancellations, as I immediately prepare orders for shipping.

Rush and custom orders will be considered on a case by case basis. There will be a minimum $15 fee for all rush orders, plus the additional shipping fees for overnight mail. Rush order requests must be acknowledged in writing by 3pm M-F eastern time in order to be considered placed. Any requests received after 3pm M-F will be reviewed the following business day.

Custom orders must be requested in writing with a detailed request. If I do not feel that I can adequately complete your request, I will decline the custom order. I want everyone to have quality gifts!

Custom orders require payment in full prior to manufacture. A delay in payment will equal a delay in the ship date of your order. If your custom order request is also a rush order, a $25 fee will apply.
At this time, I mainly ship within the United States. I have opened up some international shipping to Canada and the UK. Other areas may be added upon request.

I will ship USPS Priority Mail or USPS First Class on all purchases unless we have made other arrangements, in writing, prior to ordering. I prefer to ship Priority, however in some instances it is most cost effective to use First Class when the cost difference is significant and the shipping time would likely be the same as using Priority.

In the event that the shipping address in the Paypal system varies from the shipping address in Etsy, windylou will contact the buyer for clarification via Etsy convo and email, if email address is available. In the event that the buyer does not respond within 72 hours of first contact, the default shipping address will be the address in the buyer's Paypal account.

Rush orders will be considered on a case by case basis; see above for policies on rush orders.
Additional policies and FAQs
I seek to provide excellent customer service. Please ask questions prior to ordering. If you would like a custom item or have special requests, please let me know ahead of time and I will do my best to accommodate your requests.

Happy shopping!