WinterberryOriginals

Winterberry Originals - Unique handcrafted gifts

Bloomsburg, Pennsylvania 4136 Sales On Etsy since 2011

5 out of 5 stars (967)

WinterberryOriginals

Winterberry Originals - Unique handcrafted gifts

Bloomsburg, Pennsylvania | 4136 Sales

Shop owner

Contact

Deb

Contact shop owner

Deb

Announcement    Winterberry Originals™ offers a collection of handcrafted items including Quilted Christmas Ornaments, Personalized Ornaments, Pebble, Sea Glass, and Driftwood Art, Scrabble Tile Ornaments, Driftwood Planters, Desk Signs, and Key Chains, Refrigerator Magnets, Halloween Wreaths, Fabric Pinecone Ornaments, Fish Bowl Ornaments, and More! Also, check out my "Crafting Tools/Supplies" section (last listing under Items on your left). It features craft tools and supplies that I no longer require at huge discounts off of their retail prices!

Announcement

Last updated on Jul 14, 2019

Winterberry Originals™ offers a collection of handcrafted items including Quilted Christmas Ornaments, Personalized Ornaments, Pebble, Sea Glass, and Driftwood Art, Scrabble Tile Ornaments, Driftwood Planters, Desk Signs, and Key Chains, Refrigerator Magnets, Halloween Wreaths, Fabric Pinecone Ornaments, Fish Bowl Ornaments, and More! Also, check out my "Crafting Tools/Supplies" section (last listing under Items on your left). It features craft tools and supplies that I no longer require at huge discounts off of their retail prices!

Reviews

Average item review
5 out of 5 stars
(967)
See reviews that mention:
quality 108 shipping 169 customer service 62

About WinterberryOriginals

Sales 4,136
On Etsy since 2011

Welcome!

A little bit about me . . . Though I now live in Bloomsburg, PA, I was born and raised in Emmaus, raised both of my daughters in Center Valley, and have lived in the Lehigh Valley area of PA most of my life. I will always consider it "home". But, my husband and our dog are in Bloom . . . . so here I am.

As I'm sure is the case with many, I was introduced to crafting as a Girl Scout. I can still remember presenting my mother with the ugliest necklace to ever exist, having been created from a cork, a bunch of sequins, and a piece of ribbon. Then there was my never-ending hit parade of sad little popsicle stick bowls -- suitable only for holding more popsicle sticks to be used in making the next bowl. And, who can forget all those potholders I made using those hideous stretch jersey "rubberband" things. I finally stopped making those when my Dad had enough to re-shingle the roof.

Many years later, I began "crafting" again, having taught myself how to make my "pinecone ornaments" all of which were given away to family and friends (silly me). After moving to Bloomsburg, I began participating in craft shows with my daughters, selling a variety of crafts and several years later, I found Etsy.

I have recently retired from my "real job" giving me a lot more time to make "stuff". My daughters aren't able to accompany me to craft shows anymore as they are busy with their own families, jobs, and especially our 3 grandchildren, so my husband, Tony, has stepped in. I absolutely love having him along (he does all the loading and lugging containers in and out of venues) and he makes a gallant effort to help me set up my display. However, in addition to displaying things facing the wrong way or in several cases - upside down, he usually manages to destroy several items at every show. (He calls it "random inventory reduction".)

If you're still reading, you're either really bored or a glutton for punishment. Either way, I'm impressed! If your only alternative at the moment is to scrub the bathtub or shave the pills off your sofa, you might want to delay a bit, and check out my other Etsy shops:

"Touched by Twilight" which features handcrafted, affordable, and fun jewelry for men and women fashioned from suede, leather, beach stones, pewter, and re-cycled blue jeans. Just click below:

http://www.TouchedByTwilight.etsy.com
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And, my newest shop: "SimpliSarcastic" featuring sarcastic t-shirts. (We say what you're thinking!)

http://www.SimpliSarcastic.etsy.com
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Shop members

  • Debbie Dellatore

    Owner

  • Handmade By Me

    *** My Promise ***

Local

Find WinterberryOriginals at the following upcoming markets!

Shop policies

Last updated on August 10, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I stand behind my product 100%. If you're ever unhappy with your purchase from Winterberry Originals after receiving it, please return within 3 days in the same condition as you received it from me for a full refund (less the original shipping fee) if shipping was paid by you. Return shipping and insurance is your responsibility unless I have made an error (ie: sending you the incorrect item or my mistake on a personalized item). If I included "free" shipping in the listing, in order to recover fees and incidental expenses, you will receive a refund minus a 5% restocking fee.

Packages Returned to Me Because of an Incorrect Address or Failure of the Customer to Accept: I will be happy to re-ship your package but you will need to pay the shipping fee. If your original purchase included "free shipping", you will still need to pay the new shipping fee since I met my obligation to ship "free" the first time.

If the item is damaged on arrival, please save the packaging in case it's needed for an insurance claim. Or, if it's a situation that can be handled through a convo or email message, please contact me first so that we may work out an agreement that benefits both parties.

PERSONALIZED PRODUCTS: Returns on personalized items will be accepted only if an error has been made on my end. For this reason, please be sure to double check the spelling of the name/s when you place your order.
Payment
PAYPAL:

If you already have a PayPal account, great! If not, you can open one easily. However, you do not need a PayPal account to use their services for a limited number of purchases ( click here for instructions on how to use a credit card through PayPal without a PayPal account: https://www.etsy.com/help/article/361 ). All PayPal payers must complete their PayPal payment by clicking the "pay now through PayPal" button at the end of your Etsy transaction. PayPal payments not received within 24 hours will result in re-listing of item(s), unless other arrangements have been made.

DIRECT CHECKOUT:

I also accept payments using Direct Checkout where you're able to use your MasterCard, Visa, Discover, or American Express card without going through PayPal.

INTERNATIONAL CUSTOMS, DUTIES, VAT, & OTHER FEES:

Please note that the payment of any customs fees, duties, VAT, and other taxes levied by the destination country are the sole responsibility of the buyer. I am required to declare the contents and value of any package I mail abroad. Please do not ask me to undervalue your purchase or mark it as a "gift". (This is illegal, and can result in severe penalties against both of us.) Thanks for your understanding and cooperation! Please see detailed information under "Shipping" below.

CANCELLATIONS:

You may cancel an order for non-personalized items anytime BEFORE they have shipped. Once I have shipped your order, cancellation is not an option. You may cancel an order for personalized items as long as I have not begun work on your order. Keep in mind that I ship non-personalized orders fairly quickly and I begin work on personalized items as soon as possible after receiving the order . . . .
Shipping
SHIPPING/HANDLING FEES:

When purchasing more than one item, your shipping/handling fee will be determined using the highest initial s/h fee plus the subsequent "when shipped with another item" fee for the remaining items. (IE: If you purchase two items with the following shipping fees: Item # 1: $4.95 if shipped alone, $.50 if shipped with another item AND Item #2: $2.50 if shipped alone, $.50 if shipped with another item. Your total s/h fee for this purchase will be $5.45.)

Please see the item listings for production times. If you need a personalized item quickly, please contact me and I'll do my best to accommodate your request.

US Shipments: All items are shipped via First Class or Priority Mail. You will receive a shipping notification at the time of shipping which will include your tracking number. If you need your item quickly, please let me know and we'll explore alternative methods of shipping (please note that shipping options other than First Class or Priority will require an additional shipping charge).

Non US Shipments: All items are shipped via First Class International Mail. You will receive a shipping notification at the time of shipping (tracking is not available in most countries). Delivery is normally one to two weeks, but may take as long six to eight weeks. Delays in customs may extend delivery time even further. Please allow ample time for your order to arrive.

INTERNATIONAL CUSTOMS, DUTIES, VAT, & OTHER FEES:

Customs, duties and other fees assessed by the destination country for an item CANNOT be paid by me to the United States Postal Service when the item is mailed. The recipient of the shipment is the ONLY one who can pay the customs fees.

All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country's national laws. Customs duties and taxes are assessed, generally, if the item sent is dutiable and if the value of the item is above the threshold set by the country's laws. Each country assesses customs, duties, and taxes. Check the Worlds Customs Organization website for general information, or visit the website of your country's customs service.

It is important to understand that, if duties and taxes are assessed on an item mailed via the Postal Service, they are always collected from the recipient. The shipping/handling fee you've paid covers the expense of delivery only. It does not cover charges assessed by customs in the destination country nor do I have the authority or means to collect and pay your taxes for you.

If you choose to "refuse" the shipment to avoid paying these fees, the package will be returned to me. After receiving the "refused" package, I will refund your purchase price less the original shipping/handling charge. NOTE: This only applies to NON-PERSONALIZED items! No refunds are available for "refused" personalized items. Please keep in mind that, depending on the method by which the package is returned to me, it could take up to 8 weeks (or longer) for it to be received by me.

To avoid having to refuse a package, please research your country's regulations on importing merchandise and remember that any customs, duties, VAT, etc. are the sole responsibility of the buyer. I am required to declare the contents and value of any package I mail abroad. Please do not ask me to undervalue your purchase or mark it as a "gift". This is illegal, and can result in severe penalties against both of us. Thanks for your understanding and cooperation!
Additional policies and FAQs
PERSONALIZED ITEMS:

Please be clear and specific in your instructions. Double check the spelling of names and accuracy of dates as your item/s will be created per the information you've provided. Be sure to provide all necessary details to avoid any delay in the creation of your personalized item. If I have any questions about your order, I will "convo" you through Etsy. (Again, please be very careful with the spelling of the names. I will not question you on an unusual spelling since there are so many possible variations on the spelling of any name.) Should I need to contact you with a question, please note that my "production time" will not commence until I have answers to any questions I may have about your order.

Winterberry Originals reserves the right to use photos of your personalized items in future sales campaigns and Etsy listings as samples of my workmanship and available styles.
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom or personalized order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Etsy also stores your information and advise that the user send a separate request to Etsy and Etsy can undertake its responsibilities as an independent data controller to respond to the user’s deletion request. As of May, 2018, Etsy generally stores user data in the US. Users outside of North and South America (including the EU) have an agreement with Etsy Ireland UC, and the transfer of their data from Etsy Ireland UC to Etsy Inc. in the US is legitimized via intra-company agreements in accordance with EU law.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object: You can object to (A) my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Deb Dellatore, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dellator [!at] ptd.net. Alternately, you may mail me at:
Deb Dellatore, 168 Turners Highview Road, Bloomsburg, PA 17815 USA

More information

Last updated on Sep 21, 2018
Frequently asked questions
When shipping to country outside of the United States, is VAT included in your selling price?

No. We are not registered nor authorized to collect VAT. You will be responsible for any associated VAT and handling charges that are levied by your government or postal service with one exception: digital file purchases. Please also be aware that I cannot mark your shipment as a "gift" in an effort for you to avoid these fees. This is illegal and carries significant punishments and fines.

Can you include a message from me in the shipment?

Absolutely! If you are shipping directly to your gift recipient, first be sure to change the shipping address to their address. In the "notes to seller" area, let me know that this is a gift so I do not include any business cards, etc. This is also the place to include the text of your message to the recipient.

What do I do if I receive a damaged or incorrect item?

1. If your item is damaged when received, immediately take pictures of both the item and the box it was shipped in. Save the box and item. DO NOT throw anything away. This is required by USPS. Contact me and include the pictures in your convo.

2. If you've received the wrong item or if the personalization you ordered is incorrect, immediately take a picture of the item/s. Contact me and include the pictures in your convo.

Any last minute advice before I order?

PLEASE be sure your shipping address is current! I will ship to the address you provide. Shipping to an incorrect address will cause delays in receiving your item. Items returned to Winterberry Originals as not deliverable will incur additional shipping charges to send back to you.

AND, please check your email or Etsy convos. It's the ONLY way I have to advise you of an issue with your order. If an order is returned to me marked "undeliverable" and you do not respond to my emails or convos, I will have no choice but to hold your order for a period of time after which I will dispose of it.