olivia horgrow on Jul 22, 2016
I got this for my S.O as a one year anniversary gift. Much to my surprise, she customized a similar bracelet for me. An amazing job was done, and I am bery pleased with the custome service, how quickly it was designed and shipped,etc.
I love Christmas! Since having my children Christmas has become so magical again and the giving of gifts to special people is just so exciting. One year the children and I decided to make each family member a Christmas cracker. Making these was fabulous fun but the gift inside took more thought. It was then I remembered seeing string bracelets somewhere back in my university days so I thought "what better than a Christmas wish"! And so the journey began...
I found the bits 'n' bobs needed for the crackers and these turned out to be a 'cracking' success (sorry bad joke!). But I just couldn't stop there...making more of these bracelets and finding that my family and friends absolutely loved them it was the beginning of my little oswell&rose...
The name of my shop has somewhat changed over the course of the two years as it always focused on what I was selling rather than being a brand name. I decided to change it once and for all and what better than the middle names of the biggest 'little' inspirations in my life. Stanley Oswell and Sophia Rose...'oswell&rose'. I loved it and so did everybody else.
When I opened my little shop I was working full time and now I have managed to reduce down to three days a week giving me more time with my creating and quality time with my family. A huge risk which was frightening but one well worth taking. With amazing support from my husband who is always there to hold bits of string, trim ribbon, stamp cards, try jewelry items on and give his expert opinion on my little creations I have so far succeeded and I am loving it.
Constantly searching for new ideas, new little dreams and wishes I can add to my shop I know this is only the beginning and what the future holds is unknown but just so exciting!
I hope you love my little shop as much as I do xxx
Owner, Creating And Making
Living in the North of England with my husband and two children I just love to create bespoke and personalized gifts and cards for all occasions. Gathering inspiration from all walks of life, loving family and friends and much laughter!
Accepted payment methods
- Accepts Etsy gift cards
I am not one for wasting and as I order a lot myself I do try to reuse jiffy bags where possible. I can assure you that your item will be packed with protection in mind ensuring that you receive your item in the same condition as I sent it in :)
Refunds and Exchanges
:::::::: Damaged items:
If the item arrives damaged I'll offer a refund or a replacement if photo proof is provided or if you ship the item back to me (i'll refund original postage fee). Please contact me within 15 days after item received. I can also fix items at no extra charge, other than shipping charge.
:::::::: Incorrect items:
If you do not received what you have ordered (either in style or color) you can return it to me and I'll ship the correct item (I'll refund original postage fee).
:::::::: Lost orders:
It is rare that an order gets lost but if your package does not arrive within 6 weeks of shipping date I'll re-ship it, unless the items are no longer in stock (in this case I offer refunds). I appreciate your patience while waiting for the package, sometimes takes a long time if it is held in customs - you should always contact your local post office.
:::::::: Incorrect address:
Make sure your etsy address is correct, I am not responsible for lost orders shipped for incorrect address. If your package is returned due to incorrect address I can ship it again upon postage payment.
:::::::: Items that do not fit:
I am able to create custom sizes and I always ask if you have any size request by the time you order - if there's no request I'll ship the default size stated on the product description - it is the buyer responsibility to ask for custom made sizes.
If the item does not fit you you can return it to me to be fixed and it will be shipped again upon postage payment.
You can cancel your order if it has not been shipped yet. I'll not cancel orders that were already shipped.
Please note that the jewelry is handmade for you upon your order and I do not accept returns or refunds besides the situations stated above.
Additional policies and FAQs
I offer costume/fashion jewelry, silver/gold plated/tibetan silver (unless stated as sterling silver) and therefore it needs special care to ensure a longer life span (however, it will be much limited then fine metal jewelry and they'll eventually tarnish over time and wear). Please make sure you acknowledge the nature of my jewellery before purchasing.
Simple steps to keep your jewellery in good condition:
✺ AVOID any contact with water/lotion/perfume/sweat - they'll get rusty if you leave them wet or moist - this is critical to prevent damages;
✺ Clean the piece after use with a soft dry cloth to remove dust and natural skin oils that can damage the metals;
✺ Store jewellery away from sunlight and if possible in a jewellery box while not in use - direct sunlight can discolour the piece and oxygen is known to oxidize almost everything on earth.