wispofwhimsy is taking a short break
Anonymous on Dec 15, 20085 out of 5 stars
This lantern is beyond beautiful... I sent the seller a picture of a favourite place and she created a one-of-a-kind, stunning Christmas gift... Her turnaround was very quick for a custom gift and the lantern was shipped with great care! Thanks again... We'll be back for more lovely gifts!
Anonymous on May 11, 20085 out of 5 stars
Great artist, beautiful lantern. Impressive creation and shipping time considering her family life. A jewel to have always. Thank you.
I am a mother who creates from home, where four children under the age of 6 are my priority. Each sale is precious to me because it allows me to explore the artistic side of myself that has to be put on hold all day long.
I tuck my little ones to bed and spend my evenings with your requests.
Thank You for the opportunity!
This in mind, while I am able to fill small orders quickly and well, large order are outside of my current capacity. If you are a wholesale buyer, I will not be able to accommodate you at this time. If you are a buyer who would like to place a large order, I will only be able to do so given a generous amount of time within which to fill it.
-Johannah a.k.a Wisp of Whimsy
Accepted payment methods
Returns and exchanges
I am not offering refunds at this time, only exchanges.
An exchange is possible if an item arrives broken, or an item is lost in the mail. In the case of broken items, a replacement item will be send only once the broken item is returned to me. I will cover the shipping costs of such a transaction.
As a Canadian artist, all shipments will go through Canada Post. Our mail system is notoriously slow. Please be patient. Shipping items via regular mail is the most cost-effective option, but may take anywhere from 10-14 business days to arrive. Sometimes longer. I ask that you allow for a three week time window.
Of course Xpresspost is an option I will extend to all buyers. This provides fast, guaranteed delivery at a cost much less than courier. Usually, an item arrives within 2 days of shipping. If this is of interest, send a convo to me and I will do up the listing to reflect the Xpresspost shipping costs.
All purchases via my Etsy Shop require a PayPal account. The transaction will be done in U.S dollars. This means that there will be an exchange fee etc.
If you would like to avoid the currency exchange and extra fees, please send me an email and we can make a payment transaction independent of Etsy using PayPal.
Why bother with shipping fees? Just convo me and we can arrange a time and place within the city for your item to be delivered to you. Make sure to contact me before purchasing an item so that the listing can be modified to exclude shipping fees.
Additional policies and FAQs
My shop is CUSTOM-based. Please let the convo's fly! Send me special requests, colour ideas, specific themes... I will work with you to create something you love.