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Shop policies

Last updated on November 18, 2012
"Wispy House" symbolizes my own home, and I only sell items I have or would have in my own home. From vintage home decor to accessories for my own son or me. I have an eclectic mix of items to fit my stylistic A.D.D. I am constantly finding treasures to add to my shop or hand making a new item to keep the shop's inventory fresh!

So, unlock the door to my "Wispy House" and enjoy the treasures inside!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you ever have a problem with one of your purchases from me, please contact me directly. I want all of my customers to be happy with the items they receive. You have 7 days upon receiving the item to report any issues with your order. I will refund the product cost for any damaged items (though, shipping is non-refundable). I just ask that you please, provide pictures of the damaged item within that 7 day time frame. I prefer the photo as clearly there is no need to pay to ship it back to me if it's damaged. If your item arrives safely but you are just unsatisfied with it, please contact me within 7 days upon receiving, and we will work together to re mediate the issue.
As I have a variety of items with different sizes and weights, I am constantly trying to find the cheapest and quickest way to ship each item. I will most likely ship USPS ground or UPS ground. I will ship items within 48 business hours of receiving payment. As a courtesy, I will provide a tracking number for you to monitor the travel of your special item. If you are paying via PayPal, please insure the address associated with it is the correct shipping address or please designate the correct shipping address in the comments section when you purchase.

I don't list international shipping rates, but I'm more than happy to ship abroad. As my inventory is very diverse, each item is going to really vary depending on where it's going and of course it's size and weight. Please, contact me prior to purchasing if you want the item to go outside the U.S.A so that I can give you a proper shipping quote for that particular item. I'll do everything I can to get it to you as cheap as possible as I totally get we all hate shipping costs!
Additional policies and FAQs
*Heads Up* My vintage items are not flawless....they have what I like to call love, character and personality. They may have tarnish marks, scratches, peeled paint, rust spot, etc. I think these touches are what gives it its beauty and story. Please, just be aware of this prior to making a vintage purchase from me. I use my stylistic eye to determine that a piece is worthy in beauty to be sold and displayed in your home. In fact, I only sell items that I'd without hesitation put in my own home! Thank you in advance for your realistic understanding of these products.