WitheringElm

Withering Elm Jewelry

Louisville, Kentucky · 494 Sales

WitheringElm

Withering Elm Jewelry

Louisville, Kentucky 494 Sales On Etsy since 2007

0 out of 5 stars
(207)

WitheringElm is taking a short break

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Katy Traughber

Contact shop owner

Katy Traughber

Reviews

No reviews in the last year

Anonymous on Nov 8, 2011

5 out of 5 stars

Anonymous on Nov 6, 2011

5 out of 5 stars

Anonymous on Oct 23, 2011

5 out of 5 stars
View all 207 reviews

Shop policies

Last updated on February 9, 2011
Hi! My name is Katy. I am the owner/designer of Withering Elm.

If you have any questions concerning our shop policies or listings, please feel free to contact me! I am more than happy to help with any questions you might have.

Thanks for looking!
<3
Katy

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I reserve the right to relist an item that has gone more than 3 days (72hrs) without payment. This does not mean that I will not make other arrangements if contacted. I will also wait on e-checks via paypal if needed. Always feel free to contact me if there is an issue with payment.

I accept Paypal and Money Orders. NO PERSONAL CHECKS.
Shipping
I ship w/in 72hrs of payment (most orders w/in 24hrs). Payment has to be confirmed/recieved in my paypal account. Always 1st class, which is usually 2-3 days.

IF YOU NEED...
a rush on shipping
shipping insurance
tracking, etc.

Feel free to let me know, BUT let me know BEFORE payment. I will need to confirm the small additional charge with you and add it to the purchase price.

I check my etsy and email accounts MULTIPLE times daily. If you need a rush on shipping, know that I will be able to assist you promptly.

If you choose not to take advantage of the shipping insurance and tracking options that the USPS has to offer, I can NOT be responsible for lost or damaged items. However, if an item is shipped back to me (the sender), I will ship it back to you no charge.


***Worldwide Shipping::
I do ship worldwide for the same price as domestic.
HOWEVER! Please note that these packages may take 6-10 business days. In my experience with shipping to Australia, United Kingdom, Canada, etc. most packages take around 6-7 days.


***SHIPPING UPGRADES::

-Priority Post-
Fast, two-day service to most locations for both documents and packages.
*additional $1.30 will be added to shipping.

-Express Mail-
Express Mail® is our fastest service for time-sensitive letters, documents or merchandise. Guaranteed overnight delivery to most locations or your money back.
This shipping includes insurance & tracking.
*additional $15.00 will be added to shipping (only recommended for large orders)

-Delivery Confirmation-
Delivery Confirmation service gives you the date, ZIP Code™ and time your article was delivered. You can use the USPS website to track your package.
*additional .75 cents will be added to shipping.

-Shipping Insurance-
Fee . . . . . . . . . . Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300

Express Mail automatically includes shipping insurance.
Refunds and Exchanges
***RETURNS::
I don't do them, but shop with confidence. Each item is unique and made with love and quality. HOWEVER. If you were to break a piece (ex. my toddler will tug unforgivingly at my own personal necklaces), I will fix your piece for FREE (YOU only pay for shipping sending it my way, I'll cover shipping it back to you).

I love what I make, & I love the people who wear my accessories.

PLEASE be respectful & do not take advantage of this offer, unless you need to.
Additional policies and FAQs
***RESERVED ITEMS::
NEW POLICY ON RESERVES/CUSTOM ORDERS!!! Please read!

Now custom orders or reserves will require 50% payment before the listing is posted or the designing takes place.

This EXCLUDES established repeat customers with a history of positive feedback from Withering Elm. Being a repeat customer gives you many benefits including occassional discounts, free gifts, free shipping, and reserve/custom listings.

With custom pieces, etc. I may put an item on reserve for you personally through my etsy store. That item will be on reserve for 72 hrs after you are notified of it's posting. If you do not purchase the item within the 72hrs, it will be removed from "reserved" status. *unless otherwise arranged*

I'm no longer extending reserves past 5 days.



***LEFT HANDED?::
Some custom pieces will have attached chains. If this is the case and you are left handed, let me know and I will be more than happy to switch the clasp for you to favor your dominate hand! This world is unfair to lefties!



***DISCOUNTS!::
Send us a photo of your new purchase being worn & recieve 15% off your next order! Your photo will be added to our "They Love Withering Elm!" album on Myspace.

I also give 15 - 20% off to repeat costumers!

Join us on Facebook for other offers and discount bulletins.

***CUSTOM::
If you like something, say a fabric, in another color or print... LET US KNOW!

If you see a necklace that has been reserved or purchased, & you want something similar.... LET US KNOW!

We don't mind, we don't charge!

Most custom orders can be finished w/in 3 days of request.

***CONTACT US::
www.WitheringElm.etsy.com
KatyTraughber [!at] gmail.com