WOL - Wood&Leather handmade products www.wol-shop.com

wolshop's Shop Announcement

Shop Policies


I only accept PayPal. You do not need a PayPal account to send payment via PayPal, you can
use a credit card. For further information please visit PayPal web site.

Payment through PayPal is expected at time of checkout. After making your selection, when
you reach the last page of Paypal's checkout process, be sure to click on the "Pay Now" button
to ensure the transaction is complete. I will only send out your package after transaction has
been completed.


I ship within 3-5 business days after PayPal confirms the payment.

The orders will be sent by first class registered air mail. Turkish Postal Service (PTT) delivers
items usually within 3 working days to foreign international dispatch (traceable).

The following day, the orders arrive to inbound international arrival, New York (USPS) or
to your local postal service's inbound international arrival point. The rest of the traceable
delivery length is up to speed of United States Postal Service or your local postal service.

Even if it does not happen often, orders are occasionally delayed by customs. This is out of
my control and just take this eventuality into consideration please. I cannot be responsible
once your purchase leaves the Turkish territory.

I also combine shipping.

I ship to the address listed on your etsy receipt.

Refunds and Exchanges

For refunds, buyer must send me the item within 3 days of receiving it in any condition
following a mutual agreement.

Refund will be issued only when items are received. Shipping costs will NOT be refunded
and buyer is responsible for the shipping cost of sending back the unwanted items.

If an item is returned and determined to not be in resalable (used, soiled, washed, ripped or
torn) condition a refund will NOT be issued and the item will be returned at the customers

For custom orders all sales are final and unfortunately I will not be accepting refunds or

Please kindly leave feedback on your experience and I will do the same for you.