WombatandPoss

Beautiful . earth-friendly . handmade

Canberra, Australia | 595 Sales

WombatandPoss

Beautiful . earth-friendly . handmade

Canberra, Australia 595 Sales On Etsy since 2012

5 out of 5 stars (173)

WombatandPoss is taking a short break

Loading

Note from shop owner Thank you for your support in 2018! I'm taking a short break over the Christmas holidays to spend time with my family. I'll be reopening my Etsy shop in early January. I'll be checking my messages from time-to-time, so feel free to get in touch if you have any questions :-)

All the best for the festive season!

Wombat & Poss xx

Find me on Facebook at www.facebook.com/wombatandposs - "like" for news, updates and give-aways.
Twitter: @wombatandposs Instagram: @wombatandposs

Sign up to my mailing list for monthly news, special offers and updates at http://eepurl.com/VieKj

Note from shop owner

Last updated on Dec 17, 2018

Thank you for your support in 2018! I'm taking a short break over the Christmas holidays to spend time with my family. I'll be reopening my Etsy shop in early January. I'll be checking my messages from time-to-time, so feel free to get in touch if you have any questions :-)

All the best for the festive season!

Wombat & Poss xx

Find me on Facebook at www.facebook.com/wombatandposs - "like" for news, updates and give-aways.
Twitter: @wombatandposs Instagram: @wombatandposs

Sign up to my mailing list for monthly news, special offers and updates at http://eepurl.com/VieKj

Kylie

Contact shop owner

Kylie

Reviews

Average item review
5 out of 5 stars
(173)
See reviews that mention:
quality 17 shipping 25 customer service 14
View all 173 reviews

About

A stitch in time...

Hello, I'm Kylie!

I started knitting and sewing as a child, with my grand-mothers and aunties patiently teaching me how to knit, and my Mum trusting me with her much-used sewing machine. I started creating small toys and then sewing clothing as I got older. My interest in knitting was rekindled by my late mother-in-law who taught me how to produce wonderful cable patterns - after that, nothing could stop me!

Since then, I have enjoyed making clothing for my own children, who inspire me daily. Well designed, simple garments made from quality fabrics were the favourites that were worn over and over again and survived many many hours of tree climbing and exploring.

Good handmade clothing, like good food, relies on skill and quality materials. Quality is important to me and I make all of my items skilfully with great attention to detail using the best quality materials, so you can be assured of a great product.

I use natural fibres with an emphasis on organic and sustainable materials and low 'fabric' miles where possible - often a challenge in Australia! Fortunately we have a growing number of local fabric designers and some beautiful organic wool.

Thank you for visiting Wombat & Poss, feel free to drop me a line if you have any questions. You can find me on Facebook at www.facebook.com/wombatandposs - "like" for news, updates and give-aways and you can see my work in progress;
Twitter: @wombatandposs and Instagram: @wombatandposs

Kylie x

Shop members

  • Kylie

    Owner, Maker, Designer, Curator

    Hello, I'm Kylie - the one woman team behind Wombat and Poss. I'm a compulsive knitter and sewer and feel happiest when I'm stitching away on my latest creations - with a cup of fair-trade tea nearby!

Shop policies

Last updated on October 8, 2017
Welcome to my Etsy store - here's the fine print!

All items are handmade by me using natural / organic / sustainable fibres in my smoke and pet-free home. I take great care and pride in making my products and I'm confident you'll be happy with your purchase.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I make my items professionally with care and take pride in the quality of my finished products. If there is an issue with any of my items, please contact me within 2 weeks of receipt and we can discuss.
Payment
Prompt payment (via Paypal) is appreciated within 3 days, or I may not be able to process your order. Please let me know if there has been a delay (things do happen!).
Shipping
WHERE ARE ITEMS SHIPPING FROM?
I am based in and ship from Australia.

HOW ARE THEY SHIPPED?
Items are shipped by regular Australia Post air mail (both within Australia and Internationally). Registered, tracked or express post will cost extra - please let me know if you would like this option.

Note that International Express post can cost around $40-50.

DELIVERY TIMES
Delivery within Australia will usually take 2-3 business days - note that this can sometimes stretch to 2 weeks.

Delivery to overseas addresses will typically take between 3-10 business days, although sometimes delays of up to 4-8 weeks can occur.

Please factor these times in to your decision to purchase. While I can control the time taken to make/post, I cannot control how long an item takes in the post - this is in the hands of the postal service in your country.

Please ensure your address in Etsy/Paypal is correct.

DO YOU REFUND EXCESS POSTAGE?
Any excess postage and handling payment on items will be refunded.

HOW LONG BEFORE ITEMS ARE SHIPPED?
Most items in the shop are ready-to-ship (unless specified otherwise). If ready made, I will post them within 3-5 days of payment so you'll receive your lovely goodies promptly.

HOW IS MY ITEM WRAPPED? DO YOU OFFER GIFT WRAPPING?
I wrap all of my items beautifully (see an example on my About page). I am happy to include a gift card with your choice of words at no extra cost.

TAXES AND DUTIES
International customers, please note you are responsible for any taxes or duties associated with shipping to your country.

WHAT IF MY ITEM DOESN'T ARRIVE?
Firstly, I apologise if this does happen. It is rare for items not to arrive, and I can assure you that if you received a dispatch notification email, your item has definitely left my hands.

Given the potential time delays in shipping both within Australia and Internationally, please contact me within 2 weeks (Australia) or 3-4 weeks (International) if your item hasn't arrived and we can discuss options. Note that for International orders, items can sometimes take up to 8 weeks to arrive.