WoodenCaterpillar

Handmade wooden toys for infants & toddlers

Moscow, Russia · 2489 Sales

WoodenCaterpillar

Handmade wooden toys for infants & toddlers

Moscow, Russia 2489 Sales On Etsy since 2015

5 out of 5 stars
(653)

Announcement   🔸Follow us on Instagram and Facebook for special offers!🔸
In our shop you will find handmade wooden teethers, wood rattles, wood stacking toys, balance toys, lacing toys, sensory toys, wood toy farm & forest animals, wood toys trees and many many others.
You will find a toy for any age - toys for infants, toddlers and preschoolers.
We design our toys to help your children develop creativity, pattern recognition and fine motor skills.
All toys are lovingly handcrafted out of natural and eco-friendly materials that are safe for children and the environment.
In search of unique baby shower gift or of something special for Christmas or Birthday? You will definitely find lots of cute things in our shop!
Welcome! Enjoy shopping!

Announcement

Last updated on Jun 4, 2017

🔸Follow us on Instagram and Facebook for special offers!🔸
In our shop you will find handmade wooden teethers, wood rattles, wood stacking toys, balance toys, lacing toys, sensory toys, wood toy farm & forest animals, wood toys trees and many many others.
You will find a toy for any age - toys for infants, toddlers and preschoolers.
We design our toys to help your children develop creativity, pattern recognition and fine motor skills.
All toys are lovingly handcrafted out of natural and eco-friendly materials that are safe for children and the environment.
In search of unique baby shower gift or of something special for Christmas or Birthday? You will definitely find lots of cute things in our shop!
Welcome! Enjoy shopping!

Alfira and Eugene

Contact shop owner

Alfira and Eugene

View all 162 items

Updates

Our new teether shape - cactus
This weekend only we are happy to offer FREE engraving on any toy in our shop!
We use eco-friendly materials to pack our toysherb
View all 142 updates

About

Wooden toys made with love!

Welcome to our "Wooden Caterpillar" shop!

In our shop you will find handmade organic wooden toys, natural baby toys, wooden teethers, teething rings, wood rattles, wood stacking toys, balance toys, lacing toys, sensory toys, wood toy farm & forest animals, wood toys trees.
You will find a toy for any age - toys for infants, toddlers and preschoolers.

All toys are lovingly handcrafted out of natural and eco-friendly materials that are safe for children and the environment. We use high quality, safe and durable materials like beechwood, amaranth, harewood, basswood, oak, linseed oil.

Our toys will make wonderful baby shower, birthday or Christmas gifts.
We hope your kids will enjoy our eco friendly toys made with love!

Have a good day!

Kind regards,
Wooden Caterpillar

Shop members

  • Alfira and Eugene

    Owner

    We are Alfira and Eugene, a young couple from Russia. Still children in our hearts. Fond of warm and natural wooden textures. Learn with every new toy and feedback. Happy to make everyone happy.

Shop policies

Last updated on May 22, 2017
Welcome to "Wooden Caterpillar" shop!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
Instant Transfers, Credit Cards and E-checks via PayPal.
You do not need a PayPal account to use this system, and PayPal securely accepts all major credit cards.

To learn more, please, read this article: http://www.etsy.com/help/article/361

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact us and we will assist you in anyway that we can.

**Note: Any custom fees & duties are the responsibility of the buyer. Please be aware of the rules & regulations of your home country.
Shipping
DELIVERY TIMES:
Most of the orders are shipped within 2-5 business days after payment and are shipped to the address listed in your profile.

All the items are shipped from Germany by Deutsche Post or DHL:
• Packages shipped to USA normally take 6-12 days (depends on the state)
• Packages shipped to Canada, Australia and New Zealand normally take 10-21 days
• Shipping to Europe normally takes 3-10 days to arrive
• Shipping to Japan, Korea, Taiwan takes approximately 7-12 days
• Packages shipped to China, Singapore normally take 14-21 days
• Packages shipped to Latin America normally take 14-21 days

*Please note shipping time may vary depending on your location and customs processing. During high season and sale, delivery might take longer.
TRACKING THE ORDER
You will receive a tracking number with the shipping confirmation email. We send this email as soon as the item is shipped. If you are sending a gift, the recipient will not receive this tracking number, only you who purchased it.
BREAKAGES DURING DELIVERY
It is the customer’s responsibility to check goods on arrival to ensure no breakages have occurred in transit. Any breakages must be reported immediately - the same or next working day after arrival. For more details about return of a damages parcel check Returns and Refunds.
*Please note WoodenCaterpillar Toys is not responsible for any breakages that occur once the toy has been played with. Manufacturing faults will be referred to the manufacturer and returns on this basis are at the manufacturer’s advisal only.
LOST DELIVERY
If you haven’t received your order within the stated timelines, please let us know about it. We will send investigation request to the shipping courier. The investigation time can take 4 - 8 weeks. As soon as we receive any information from abroad, we will contact you. When the courier confirms that the item was lost, we will refund a full cost of your order including shipping costs.
WRONG ADDRESS
We only ship to the address provided. It is the customer’s responsibility to provide correct and up to date shipping information. You can change shipping address after purchase if your order has not been shipped. Please convo us with the correct address as soon as possible. If the item was shipped to the wrong address, it’s still possible to have your package delivered to another address. Please kindly check your local post services. If the order is returned to us, we will refund a full cost of your order excluding shipping costs.
UNCLAIMED MAIL
For all unclaimed packages you will be debited the full cost of your order excluding shipping costs
OTHER
-Postage rates are beyond our control and if you have any questions about the shipping cost of your order please contact us.
-If you prefer to have your package insured against loss or damage, please contact us and request upgraded shipping and we will send you a price quote and then a PayPal invoice for the difference.
-If your order is a gift going directly to the recipient, we are happy to include a personal message card from you for no extra charge. If you would like this service please let us know what you would like us to write (to fit on a postcard) in the "Note" field during checkout.
-Items are shipped in linen bags or cardboard boxes, and placed in a sturdy shipping envelopes.
Refunds and Exchanges
If you are not entirely satisfied with your purchase, we're here to help.

RETURNS
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item
To return an item to us, please mail it to the address it came from.
You can also contact us if you have any questions.
If the item/-s arrived damaged or has/have defects:
1. Please send us a photograph of a damage or a defect taken with a digital camera as an email attachment.
2. If it's not possible to repair the toy, we will refund a full cost of your order including shipping costs without asking you to ship it back. If we find that it's possible to fix the toy, we will ask you to ship it back to the address listed on the shipping slip. We will refund a full cost of your order including shipping costs.
Additional policies and FAQs
CUSTOM-ORDERS:
We love custom orders! Please feel free to contact us with your needs and we look forward to working with you on your one of a kind design.

WHOLESALE & CONSIGNMENT:
We accept wholesale orders, please contact us for more information.

More information

Last updated on Feb 7, 2017
Frequently asked questions

Payment

We accept Paypal. You can also pay with credit cards via Paypal
without being a Paypal member.

For more details read here:
http://www.etsy.com/help/article/361

Note that by paying with Paypal, your infos are safe and your purchases are protected.

Please kindly contact is for any other forms of payments.

Custom and personalised orders

Please feel free to contact us with your needs and we look forward to working with you on your one of a kind design.

Gift wrapping and packaging

- All our Items are shipped in linen bags or cardboard boxes perfect for gifting or transporting, and placed in a sturdy shipping envelopes.
- If your order is a gift going directly to the recipient, we are happy to include a personal message card from you for no extra charge. If you would like this service please let us know what you would like us to write (to fit on a postcard) in the "Note" field during checkout.

Care instructions

- When it's time to clean wooden toys, trying to wipe with a dry cloth first.
- If a damp cloth is need to remove dirt, moisten the cloth just to clean. Wipe away moisture and let it air dry.
- As the final step - add some linseed oil and polish the toy (only for non-painted toys)

Where are your products made?

All our products are manufactured in Russia. For our toys we use natural and eco-friendly materials like different species of wood, linseed oil and water-color paints. All materials are safe for children and environment.

Wholesale availability

We accept wholesale orders, please contact us for more information.