woodenwhimsie's Shop Policies
Thank you for visiting my store. I started my small business approximately 15 years ago. After raising 4 great kids. I really needed something to do. As a kid I was always dabbling in crafts, ceramics, oil painting. For my birthday one year I was given a gift certificate for tole painting classes. I immediately fell in love with it, and that is how it all started. I would participate in small town boutiques, church bazaars. At this time my husband had retired, and began helping me. He now does all the wood cutting, building in our garage. I transformed one of our spare bedrooms into my painting/studio. We travel throughout California, Nevada and participate in street faires, craft shows. Through this web site I can now share my creations with you.
I ship through Fedex with the majority of my sales. I find them most reliable and shipping time is always in a timely manner. In regards to smaller items items such as signs, or if it fits into a padded mailable envelope I mail through USPS
Refunds and Exchanges
If you are unhappy with your purchase. I will do my best to provide satisfaction. If I am unable to do so, I will refund your original purchase price providing item is returned at your expense within 14 days of purchase. Item needs to be in it's original condition.
If your purchase is received damaged it will be replaced at no cost to you, providing proof Example: email photo
Additional Policies and FAQs
If you should order more than one item where it can be shipped in one box of course the shipping will most likely be less. It just depends on what it is. For example: garden stakes are big and bulky and need to be shipped separately, there would be no discounts on them. Communicate with me and we will work it out!!
Last Updated September 9, 2013