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woodyliana

Woodyliana

Los Angeles, California · 1782 Sales

woodyliana

Woodyliana

Los Angeles, California 1782 Sales On Etsy since 2010

0 out of 5 stars
(601)
woodyliana

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woodyliana

Reviews

No reviews in the last year
aahh

aahh on Jun 24, 2014

5 out of 5 stars

If you are unsure of where to order your pillow covers from, then hands down you must order from Liana. If you do your research online, you will see her name in many a blogs raving about her work. My pillows were beautifully sewn & shipped immediately. I cannot stress enough on just how much her pillow covers are worth ordering. You get what you pay for & with Liana you will not only get fantastic pillows, you will get INCREDIBLE customer service too. Awesome pillows, awesome seller. Order now!

christinebeinspired1

christinebeinspired1 on Jun 24, 2014

5 out of 5 stars

beautiful piece of workmanship....love the grosgrain ribbon!! Thanks!!

View all 601 reviews

Shop policies

Last updated on May 22, 2015
Welcome to Woodyliana !

Please take your time to carefully read the listing's descriptions and review our Shop's policies prior purchasing.
Most items are available in quantities, and returns are not accepted, so please don't rush yourself into a purchase, shop wisely !
While we try our best to accurately photograph our product, every monitor will display colors differently, so if you're unsure about fabric colors or texture, please purchase swatches prior ordering.



PHILOSOPHY
We are constantly updating our collections by curating fabrics and coordinates that will timelessly accent your decor, while incorporating some of the latest trends
Every edited collection of Designer Pillows is created to achieve a beautiful yet affordable look, without ever sacrificing quality or style.

In our professional studio, a great deal of attention is dedicated to the design and fabrication of each pillow. From balanced and pleasing pattern placements, to the use of the finest quality backing fabrics, we are committed to deliver a true designer quality and look, at affordable price points.



FABRICATION
Our pillows are finished with YKK invisible zippers and overlocked interior seams for a clean, long lasting and professional look


Prior to shipping, every pillow receives a complimentary Scotch Gard application.
This stain/soil repellant does not alter color or texture of the fabrics, and is odorless, however, if you'd like us to skip this step, just leave a note at the check out .




PACKAGING
Orders are carefully packaged to prevent damage during transit.
Woodyliana’s Pillows also make great gifts, and complimentary Gift Wrapping is included. Please feel welcome to request a Gift Note to "Someone Special" at no extra charge.




LEAD TIME
Our pillow covers are made to order and fabrication starts after payment is received and cleared

Fabrication & processing time:
Knife edge pillows (up to 4 pillows) : 5 to 7 business days

Multiple item orders (5 or more pillows): 7 to 10 business days
Pillows with piping or trim appliqués : 7 to 10 business days
Custom orders : lead time varies upon fabric availability, as quoted



RUSH ORDERS (Quick Ship)
Quick Ship refers to RUSH FABRICATION and may be available depending on our workload. Should you need this service, please contact us PRIOR purchasing .
**For expedited shipping method, refer to "shipping policy" bellow in this page**



CUSTOM ORDERS
Are you in need of a different size, or a fabric not shown ? Drop us a line with your custom order request :)
We stock a large amount of fabrics not shown at the our Etsy Shop. You can check our additional inventory at our Pinterest page at
And contact us for a custom order quote



RESERVED LISTINGS
Reserved items are good for 3 CONSECUTIVE days.
If a reserved listing is created on your behalf, we reserve the right to cancel the listing if purchase is not made within the given window . Please contact us if you need extended time to complete the payment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Woodyliana's preferred method of payment is PAYPAL
If you don’t have a Paypal account, you can sign in as a Paypal guest to process your credit card. Just follow the steps at the check out.


E-CHECK
Please note that e-CHECK payments sent through Paypal may take 3 to 4 business days to clear. Production on your order will not begin until e-CHECK has cleared.



TAXES
California Sales Tax will be added to orders shipped within the state of California.
Shipping
SHIPPING SCHEDULE
Mon.~ Fri. ( no shipping on Saturdays )


PILLOW COVERS and SWATCHES
Flat rate USPS Priority Mail, includes insurance and delivery confirmation


PILLOWS WITH INSERTS
FEDEX Home Delivery, includes insurance, delivery confirmation and corrugated box
Transit time between 1 to 6 BUSINESS days, depending on destination.


EXPEDITED SHIPPING
USPS Express Shipping is available for additional fees, please contact us PRIOR purchase and we'll adjust the listing


COMBINED SHIPPING
Offered for purchase of 3 or more covers. For combined shipping, proceed to regular checkout, once shipping label is printed, any shipping overages greater than $1 will be refunded to your PAYPAL account


INTERNATIONAL ORDERS
We may consider overseas shipping, but please contact us for shipping quotes
We utilize USPS International Priority Mail as our preferred shipping carrier (fees and transit time varies upon destination)
Any and all customs, VAT or incurred duty fees will be of buyer’s responsibility




For Buyer/Seller protection eligibility, orders are shipped to the address listed under your PAYPAL information, please make sure your PAYPAL address is correct and updated. Orders over $250 will require signature upon delivery, as per Paypal policies.
Refunds and Exchanges
**ALL SALES ARE FINAL**

Our pillows are made to order and fabricated specially for you, as a 2 people small business we are not able to absorb the costs of returns. Quality wise, our products are hand crafted up to industry standards with an extra touch from hands and heart. We are confident our pillows will meet, if not exceed your quality expectations.

If for any reason you are dissatisfied with your purchase, please contact us with your concerns as soon as possible, we will try our best to make your purchase a positive experience for both parties.


CANCELLATIONS
You can change your mind within 24 HOURS from placing your order, you may not be able to cancel an order if it's already in the shipping process.
If your order is based of NON-STOCKED fabric, the order cannot be canceled if fabric order is already placed with the manufacturer.


BUYERS REMORSE ?
Let's talk….We understand that may happen !!!
While returns are not accepted, there are always reasonable ways to fix things before leaving a negative feedback



RETURNS
Returns will be accepted ONLY for zipper defects, for refund, item replacement or repair, on its original, unused, and unwashed condition.
Zipper defects should be reported directly to me within 3(three) days from postmarked date.
Please do not return an item without a return authorization.



REFUNDS
In the event of a returned merchandise, a refund will be issued for the original PURCHASE AMOUNT ONLY. Shipping costs are non-refundable with the exception of damaged or defective item.
Refunds will be issued within 3 days upon merchandising receipt and inspection.
When shipping an item back, please make sure to choose a reliable carrier that offers tracking and delivery confirmation. I also recommend you insure your package for your own protection.



*** Every item is carefully inspected for material defects prior to shipping.



IMPORTANT
* All printed textiles may display insignificant misprints and random flecks.
* Linen fabrics may present occasional slubs, barres and loops, as a result of the nature of linen fibers and the rustic surroundings of the linen weaving process.
* Hand-weave ikats may present irregularities inherent to the natural textile fibers and the ancestral hand-dyed and hand-woven techniques used in its making.

***Those flaws represent natural characteristics of these textiles and should not be considered as defects, therefore cannot be accepted as a reason for return.

Handmade pillows are individually hand crafted and no two are identical, any discrepancy in appearance should be considered inherent in the manufacturing of handmade products.


Additional policies and FAQs
DISCOUNTS

Discounts are offered for shipping fees only.
Larger orders and repeat customers may be eligible for FREE SHIPPING.






PRIVACY
Your personal information is collected for communication, and shipping purposes only, and none of that is shared with second parties.

Every inquiry and selling transaction will be taken place through ETSY, I do not sell/offer items through private conversations.
For Spam/Scam protection, we do not send any e-mails to customers other than ETSY's convos or PAYPAL notifications, please, do not accept any e-mails that appears to be from us.



For additional privacy information, please refer to Etsy privacy policies and your personal account settings.