woodyliana

Woodyliana

Costa Mesa, California · 1785 Sales

woodyliana

Woodyliana

Costa Mesa, California 1785 Sales On Etsy since 2010

5 out of 5 stars
(603)

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woodyliana

Reviews

All reviews are from verified purchases
Average item review
5 out of 5 stars
(603)
Mel

Mel on May 4, 2017

5 out of 5 stars

Li was amazing to work with and my pillow is absolutely perfect. It arrived just as pictured- fantastic quality and craftsmanship. I also love the fact that you're able to choose the pattern placement on the pillows! My pillow cover came beautifully packaged and would make a great gift as well. Will definitely be ordering from Woodyliana again!

kbcarmack76

kbcarmack76 on Mar 31, 2017

5 out of 5 stars
aahh

aahh on Jun 24, 2014

5 out of 5 stars

If you are unsure of where to order your pillow covers from, then hands down you must order from Liana. If you do your research online, you will see her name in many a blogs raving about her work. My pillows were beautifully sewn & shipped immediately. I cannot stress enough on just how much her pillow covers are worth ordering. You get what you pay for & with Liana you will not only get fantastic pillows, you will get INCREDIBLE customer service too. Awesome pillows, awesome seller. Order now!

View all 603 reviews

Shop policies

Last updated on April 14, 2017
Welcome to Woodyliana !

Please take time to read the listings and review this Shop's policies prior to purchasing, don't rush yourself into a purchase, shop wisely !
In digital images, colors will vary according to different camera settings and every monitor display colors differently, therefore, if you're unsure about fabric colors or texture, I strongly recommend you request swatches prior to ordering.

FABRICATION
All my pillows are fabricated up to the trade industry standards, with an extra touch of hands and heart.
A great deal of attention is taken on the design, and fabrication of every pillow. From balanced pattern placements, to the highest quality materials, I strive to offer a true designer quality at affordable price points.

LEAD TIME
3~5 business days, after payment is received and cleared
For custom orders, lead time will vary as quoted

RUSH FABRICATION
May be available depending on my workload. For rush service, please contact me PRIOR purchasing .

CUSTOM ORDERS
I gladly accept custom orders :)
I stock a large amount of fabrics not shown at my Etsy Shop. You can check additional inventory at my Pinterest page
Please convo for a quote

RESERVED LISTINGS
Reserved items are good for 3 CONSECUTIVE days.
I reserve the right to cancel the reserve if purchase is not made within the given window. Contact me if you need extended time to complete the transaction.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Woodyliana's preferred method of payment is PAYPAL

If you don’t have a Paypal account, you can sign in as a Paypal guest to process your credit card. Just follow the steps at the check out.

TAXES
California Sales Tax will be added to orders shipped within the state of California.
Shipping
PILLOW COVERS AND SWATCHES:
USPS Flat Rate Priority Mail , with insurance included

PILLOWS INSERTS :
FEDEX Ground

SHIPPING ADJUSTMENTS
Once shipping label is printed, any shipping overages greater than $1 will be refunded

**Orders over $250 will require signature upon delivery, as per Paypal policies.


INTERNATIONAL ORDERS
I may consider overseas shipping, but please contact me for shipping quotes.
I would utilize USPS International Priority Mail (fees and transit time varies upon destination)
Any and all customs, VAT or incurred duty fees will be of buyer’s responsibility
Refunds and Exchanges
**ALL SALES ARE FINAL**

Woodyliana pillows are made to order and fabricated specially for you.
Please communicate your questions or concerns prior to purchase, issues that could have been addressed via listing's descriptions or through answered questions before purchase CANNOT be accepted as reasons for return.

**While returns are not accepted, there are always reasonable ways to fix things before leaving a negative feedback **

If you are dissatisfied with your purchase, please contact me as soon as possible, and I will try my best to make your purchase a positive experience for both of us.


CANCELLATIONS
I accept cancellations within 24 HOURS from placing your order
If your order is based of NON-STOCKED fabric, the order cannot be canceled if the fabric order is already placed with the manufacturer.


RETURNS
Returns will be accepted ONLY for zipper defects, for refund, item replacement or repair, on its original, unused, and unwashed condition.
Zipper defects should be reported directly to me within 3(three) days from postmarked date.
Please do not return an item without a return authorization.



REFUNDS
A refund will be issued for the original PURCHASE AMOUNT ONLY. Shipping costs are non-refundable with the exception of damaged or defective item.
Refunds will be issued within 3 days upon merchandising receipt and inspection.
When shipping an item back, please make sure to choose a reliable carrier that offers tracking and delivery confirmation. I also recommend you insure your package for your own protection.



*** Every item is carefully inspected for material defects prior to shipping.


IMPORTANT
* All printed textiles may display insignificant misprints and random flecks.
* Linen fabrics may present occasional slubs, barres and loops, as a result of the nature of linen fibers and the rustic surroundings of the linen weaving process.
* Hand-weave ikats may present irregularities inherent to the natural textile fibers and the ancestral hand-dyed and hand-woven techniques used in its making.

***Those flaws represent natural characteristics of these textiles and should not be considered as defects, therefore cannot be accepted as a reason for return.

Handmade pillows are individually hand crafted and no two are identical, any discrepancy in appearance should be considered inherent in the manufacturing of handmade products.


Additional policies and FAQs
DISCOUNTS

Discounts are offered for shipping fees only.
Larger orders and repeat customers may be eligible for FREE SHIPPING.






PRIVACY
Your personal information is collected for communication, and shipping purposes only, and none of that is shared with second parties. No financial information is collected from customers.



For additional privacy information, please refer to Etsy privacy policies and your personal account settings.