woolstack

WoolStack

208 Sales On Etsy since 2008

5 out of 5 stars
(73)

Announcement   Hi,
Welcome to Woolstack.

My name is Val and I live in the heart of the beautiful Cotswold Hills in Gloucestershire England.

The Cotswolds have been a centre for wool production and textile crafts since the Middle Ages - so I'm in my element here. Everything in the shop is made or designed by me and all materials are stored in a pet and smoke-free home.

If there is anything in my shop that you would like to have made for you in different colours or materials please ask. I will always do what I can to help.

I will ship worldwide.

Thank you for browsing.

Announcement

Hi,
Welcome to Woolstack.

My name is Val and I live in the heart of the beautiful Cotswold Hills in Gloucestershire England.

The Cotswolds have been a centre for wool production and textile crafts since the Middle Ages - so I'm in my element here. Everything in the shop is made or designed by me and all materials are stored in a pet and smoke-free home.

If there is anything in my shop that you would like to have made for you in different colours or materials please ask. I will always do what I can to help.

I will ship worldwide.

Thank you for browsing.

Val Turner

Contact shop owner

Val Turner

View all 46 items

Reviews

Average item review
5 out of 5 stars
(73)
Luda Tel

Luda Tel on Mar 30, 2015

5 out of 5 stars

Received the soaker today. Extremely soft and stretchy. can't wait to try it. Thank you!

View all 73 reviews

Shop policies

Last updated on July 6, 2015
Thank you for shopping at Woolstack.

All hand knitted items are made my me in my smoke-free & pet-free home.

Accepted payment methods

Payment
I accept PayPal payment.
Shipping
SHIPPING WITHIN THE UK

Where free shipping is offered WITHIN THE UK, items will be sent by First Class Royal Mail service (untracked). I will obtain Proof of Posting from my local Post Office. I will scan and send a copy to you via email if you want.

However please note that I cannot be held responsible for any items lost in transit.

If you would like the security of having your item shipped with a tracking number I can get a quote and charge for that separately.

SHIPPING TO INTERNATIONAL DESTINATIONS

Where free shipping is offered on INTERNATIONAL ORDERS, items will be sent by standard International Air Mail service (NOT TRACKED) .

However please note that I cannot be held responsible for any items lost in transit.

If you would like the security of having your item shipped WITH A TRACKING NUMBER I will get a quote and charge for that separately.

I try to ship items within 3 working days of payment unless the item is being made to order.

If there are any unforseen circumstances I will let you know straight away.

Every Item is carefully wrapped in tissue paper and then in waterproof mailing bags.

I will ship to the address given to me by Etsy, so please ensure that this is correct.

BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES CHARGED IN THEIR OWN COUNTRY
Refunds and Exchanges
I have high standards and want you to be happy with your purchase.
Please email me immediately if you are disatisfied iin any way with your purchase.

I will happily exchange (where practical) or refund purchases, on the return of the item, in it's original state (tags intact, unworn, unused, free from odours - like smoke or dirt) within 14 days of delivery. Shipping charges will not be refunded.



I advise using a tracked service as I cannot be held responsible for items lost in transit. I cannot refund the purchase price for returned items that fail to arrive or are returned in a damaged condition.
Additional policies and FAQs
Any queries or questions, please email me. I am more than happy to answer questions, send more photos of items etc.