WootandWooks

Handmade Party Decor

Surrey, Canada · 591 Sales

WootandWooks

Handmade Party Decor

Surrey, Canada 591 Sales On Etsy since 2014

5 out of 5 stars
(130)

Shop owner

Terin Woo

Contact

WootandWooks is taking a short break

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Note from shop owner The shop is currently closed as I am taking a break for the next couple of months while I settle into #momlife. I will not be checking messages during this time.

Note from shop owner

Last updated on Jun 16, 2018

The shop is currently closed as I am taking a break for the next couple of months while I settle into #momlife. I will not be checking messages during this time.

Terin Woo

Contact shop owner

Terin Woo

About

Woot and Wooks' Story

My name is Terin (aka Woot) and my shop dog's name is Wookie (aka Wooks), who is beside me for every craftventure. Together with the help of cousin Emily we are here to help you get the party started!

I am a country girl at heart with a love for all things rustic and made with burlap and twine. My love for crafting began when I was a little girl. When I was a kid I remember my mom letting me stay up late to help her prep for her many craft fairs. As I got older I found myself hosting parties just so I could create decorations! That quickly turned into custom orders from my family and friends. After my own Pinterest and DIY-filled wedding I opened my Etsy shop in 2014.

I love seeing where my items end up, from cookie bars to photo shoots! All of my items are handmade and packaged by me in Coquitlam, British Columbia, Canada.

Shop members

  • Terin

    Owner, Creator

  • Emily

    Marketer, Creator

  • Wookie

    Shop Dog

Shop policies

Last updated on July 24, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All items are non-refundable. Your purchase constitutes agreement to these terms.
Payment
Payment is expected immediately upon checkout. Item(s) will not be shipped until payment is made. All items are non-refundable.
Shipping
BY PURCHASING YOU HAVE AGREED TO HAVE READ THE SHOP POLICIES

All shipping is done through standard Canada Post mail. Purchases will be sent off to you within 1-2 business days on readily made items.

Delivery standards for Canada, USA and International mail are estimates and cannot be guaranteed. All delivery is sent in accordance with the requirements of the destination country.

Canada 5 to 8 business days
USA 6 to 12 business days
International 8 to 16 business days

Standard shipping DOES NOT INCLUDE A TRACKING NUMBER or INSURANCE. This is the most economical shipping method from Canada. If you would like an alternative shipping method you will need to let me know ahead of time so that I can update the shipping cost for you.

Business days means Monday to Friday (excluding holidays). Canada Post accepts parcels for delivery on weekends, however they do not get pushed through until the first business day of the week.

I cannot be held responsible for lost, damaged or stolen goods once the item(s) have been shipped. You may wish to consider purchasing delivery confirmation and insurance in order to track and insure your items. This can be added to your order at an additional cost, please contact me prior to purchasing.

Please ensure your Etsy mailing address is correct as I cannot be held responsible for an incorrect mailing address.
Additional policies and FAQs
I do my best to get your purchase(s) out as quickly as possible. I love working on custom orders and seeing where they end up. Invite us to decorate at your next party!

I want all of my customers to be happy. Please contact me with any questions you may have.

More information

Last updated on Apr 3, 2016
Frequently asked questions

Do you take personalized or custom orders?

YES! Send us a convo, we would love to work with you on bringing your ideas to life.

Does my order come with a tracking number?

No, all shipping is done through standard Canada Post mail and does not include a tracking number.

If you wish to purchase additional insurance or upgrade & expedite your shipping please message me prior to purchasing as this is an additional cost.

How long does it take for me to receive my item?

All shipping is done through standard Canada Post mail from Coquitlam, BC, Canada.

Shipping times vary depending on your location. Please see our shop policies "estimated shipping times".

We try our best to package your item and ship right away. Once we ship the item we are no longer responsible for it or its arrival time.