WootandWooks

Pretty Party Basics

Surrey, Canada 611 Sales On Etsy since 2014

5 out of 5 stars (132)

WootandWooks

Pretty Party Basics

Surrey, Canada | 611 Sales

WootandWooks is taking a short break

Loading

Note from shop owner The shop is currently closed as I am taking a break for the next couple of months while I settle into #momlife. I will not be checking messages during this time.

Note from shop owner

Last updated on Jul 19, 2019

The shop is currently closed as I am taking a break for the next couple of months while I settle into #momlife. I will not be checking messages during this time.

Terin Woo

Contact shop owner

Terin Woo

Reviews

Average item review
5 out of 5 stars
(132)
See reviews that mention:
quality 11 shipping 13 customer service 12

About

Woot and Wooks' Story

I am a country girl at heart with a love for all things rustic and made with burlap and twine. My love for crafting began when I was a little girl. When I was a kid I remember my mom letting me stay up late to help her prep for her many craft fairs. As I got older I found myself hosting parties just so I could create decorations! That quickly turned into custom orders from my family and friends. After my own Pinterest and DIY-filled wedding I opened my Etsy shop in 2014. Together with the help of cousin Emily and shop dog Wookie we are here to help you get the party started!

I love seeing where our items end up, from cookie bars to photo shoots! All of our items are handmade and packaged by in Surrey, British Columbia, Canada.

Around the web

Shop members

  • Terin

    Owner, Creator

  • Emily

    Marketer, Creator

  • Wookie

    Shop Dog

Shop policies

Last updated on August 18, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All items are non-refundable. Your purchase constitutes agreement to these terms.
Payment
Payment is expected immediately upon checkout. Item(s) will not be shipped until payment is made. All items are non-refundable.
Shipping
BY PURCHASING YOU HAVE READ & AGREE TO THE SHOP POLICIES

All shipping is done through standard Canada Post mail. Purchases will be sent off to you within 1-2 business days on readily made items.

Delivery standards for Canada, USA and International mail are estimates and cannot be guaranteed. All delivery is sent in accordance with the requirements of the destination country.

Canada 5 to 8 business days
USA 6 to 12 business days
International 8 to 16 business days

Standard shipping NOW INCLUDES A TRACKING NUMBER. If you require expedited shipping please let us know prior to purchasing as this is an added cost.

Business days means Monday to Friday (excluding holidays). Canada Post accepts parcels for delivery on weekends, however they do not get processed until the first business day of the week.

We cannot be held responsible for lost, damaged or stolen goods once the item(s) have been shipped.

Please ensure your Etsy mailing address is correct as we cannot be held responsible for packages sent to an incorrect mailing address.
Additional policies and FAQs
We do our best to get your purchase(s) out as quickly as possible. We love working on custom orders and seeing where they end up.

We want all of my customers to be happy. Please contact us with any questions you may have.

More information

Last updated on Aug 19, 2018
Frequently asked questions
Do you take personalized or custom orders?

YES! Send us a convo, we would love to work with you on bringing your ideas to life.

Does my order come with a tracking number?

YES! Starting AUG 2018 all shipping will be through standard Canada Post mail and will include a tracking number.

If you require your order by a specific date please send us a convo prior to purchasing. Expedited shipping may be available at an additional cost.

How long does it take for me to receive my item?

All shipping is done through standard Canada Post mail from Coquitlam, BC, Canada.

Shipping times vary depending on your location. Please see our shop policies "estimated shipping times".

We try our best to package your item and ship right away. Once we ship the item we are no longer responsible for it or its arrival time.