woowho

Woo Who Kids

Austin, Texas | 229 Sales

woowho

Woo Who Kids

Austin, Texas 229 Sales On Etsy since 2011

0 out of 5 stars (61)

woowho is taking a short break

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Note from shop owner Woo Who! Is on vacation! Look for us to return in Spring of 2013!

Note from shop owner

Last updated on Sep 13, 2012

Woo Who! Is on vacation! Look for us to return in Spring of 2013!

Melissa

Contact shop owner

Melissa

Reviews

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quality 4 shipping 9 customer service 6
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Shop policies

Last updated on July 28, 2012
Hello! Thank you for visiting Woo Who for Kids.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
All items leave my home in perfect condition, and reasonable precautions are taken to protect the item in transit, I guarantee it. However, I cannot be held responsible for abuses by the postal system. All items in my shop are eligible for exchange or store credit at my discretion, and I do not issue refunds. If an item is to be exchanged or credit given the item must be in original, clean condition and must be returned within ten days of original purchase date. Shipping items to be returned is the financial the responsibility of the purchaser.

Refunds are not issued if your order is lost or stolen.

Additionally, please only purchase a listing if it is what you want!!! This is very important!!! THERE IS A 50% RESTOCKING FEE.
Payment
Woo Who accepts paypal payment. If you live in Austin, Texas, and would prefer to arrange for pickup I will remove the shipping cost of your order. I might consider a money order if you convo me, merchandise will not ship until check has been received and has had ten days to clear.

Payment must be received within two days of purchase or order will be canceled and the item returned to the shop for sale.

Once an item has been purchased and payment received it may not be canceled and I do not issue refunds.
Shipping
Shipping: USPS. Please convo me for shipping options, if you would like overnight or another form of shipping I will need to calculate the cost. If you would like insurance, that would also be an extra charge.

PLEASE verify shipping address in the "note to seller" and notify me if the shipping address is to someone other than yourself. I SHIP TO THE ADDRESS ON THE ETSY INVOICE. If there are conflicting addresses - a different paypal address - I will default to the address on the purchase invoice unless otherwise indicated. There is an option when checking out to enter a shipping address - taking the time to make sure that information is correct is the best way to ensure items are shipped to the correct address.

Items will be shipped within 10 business days (or two weeks) of purchase, unless it is a custom item, then allow two to three weeks.

PLEASE NOTE: I include a handling charge in my shipping for the cost of mailing supplies, etc.
Additional policies and FAQs
Woo Who is happy to include pretty tissue paper in the packaging if this is to be a gift!

Items are frequently limited to what's featured in the shop.

Regarding custom orders: If you are interested in something not specifically listed in my shop, CONTACT ME FIRST. It is unacceptable to purchase a listing and make a note-to-seller that you want something completely different. If you do not actually want what you've purchased, or an agreement cannot be reached regarding cost, a restocking fee of 50% will be deducted from your refund.

I am happy to discuss wholesale purchases.