WrittenByJane
Announcement
Welcome to WrittenByJane! In my shop, you'll find drinkware, milestone birthday gifts, apparel, new graduate gifts, wedding gifts, ornaments and so much more! Take your time and shop around to find the most unique present for your family, friends, and coworkers - perfect for any occasion or season.
P.S. Most every order can be customized with a different design. Please reach out so that we can chat!
Xoxo Jane
Items
Featured items
All Items
Reviews
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karen on May 15, 2023
5 out of 5 starsMy daughter love this gift. Great work and the delivery was fast. Thank you
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About WrittenByJane
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When I’m not making mugs, I LOVE to paint! This is a picture of when I was painting with my Mama! ♥️ -
If you want work done well, ask a busy woman. - Hubbard☺️ -
Mugs freshly pressed and packaged beautifully! Ready for shipment to their forever homes ♥️
Written By Jane showcases funny, heartfelt, and memorable messages on drinkware, prints, clothing, bags and more!
Shop members
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Jane
Owner, Designer Extraordinaire
I love staying in and eating tostadas, like seriously. Obsessed with all things The Bachelor (ette), Thanksgiving/Fall, and WrittenByJane of course! #proudbossbabe
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Kenton
Chief Problem Solver
My husband is my go to guy for technical issues, supply issues, and more. He's my confidence booster and IT genius all in one. I couldn't do this without him.
Production partners
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Apparel Printing
LA, CA
I work with a very popular printing company who knows their stuff! I trust them with putting my designs on apparel pieces and staying true to my brand!
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Bag Laser Print Transfer
AZ, United States
My amazing production partner uses their high tech laser ink transfer to put my design right on the bag! This helps the design last longer and allows the bag to be easy to clean! They have beautiful products and they treat my customers as their own.
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Candle Printer
LA, CA
Premium US Soy Wax Automated Wicking Handcrafting What Matters
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Engraving Specialist
Sioux Falls, SD
My engraving partner has the exact tools I need to make my image come to life. They treat my customers as their own and I trust them completely.
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A Print Store
AZ, United States
My amazing printing partner uses a special sublimation technique to completely meld my design and the mousepad into one! They are great at what they do!
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Mug Printer
San Francisco, CA
They help fulfill mug orders when I need them to.
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Mug Sublimation
AZ, United States
I work alongside a wonderful production company who prints many of my designs on the coffee mugs that I sell. Due to their awesome equipment, they are able to make all of my mugs dishwasher and microwave safe! Hooray! They treat my customers as their own and for that I am so grateful.
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Sublimation
Union City, CA
This partner helps with production of mugs, ornaments, and other ceramic items in the shop.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Can I Request a Custom Order?
Absolutely, I am open to custom order requests! Please message me to talk about your design ideas and we will come up with something perfect!
What Are The Care instructions For Your Items?
Makeup Bags/Totes/Mousepads: Spot Clean With Mild Soap and Water.
Mugs: Top Rack Dishwasher Safe; Hand Wash works too!
Apparel: Wash Inside Out, Cold, Gentle Cycle. Tumble Dry Low and Remove Promptly.
If you have a question regarding the care of an item, feel free to reach out!
What Are The Processing and Shipping Times for My Order?
My processing times vary depending on the time of year and the volume of orders. It is best to check your receipt/product description for the most up to date timeframes. Check the shop announcement as well.
**Processing times are longer during EVERY HOLIDAY. This is additional time added on to the processing time stated on your receipt***
***Holidays, Including But Not Limited To***
Martin Luther King Jr. Day
Valentine's Day
St Patrick's Day
Easter
Mother's Day
Memorial Day
Father's Day
4th of July
Labor Day
Indigenous Peoples' Day
Halloween
Thanksgiving
Christmas
New Years
What Happens If My Mug Arrives Broken Or With An Incorrect Design?
Broken Mug:
I feel your pain and apologize on behalf of the mail carrier. While it is rare, this situation can most certainly arise with the shipment of a delicate item such as a mug.
With that said, I don't want you to worry. I've got you covered!
I REQUIRE that you send me multiple pictures (e.g. mug, packaging materials, box) of your damaged item within 24 hrs of receiving the package. I will then replace it and ship you a new one right away at no extra cost to you!
Wrong Design:
While very rare that this will happen, if you inform me within 24 hrs of receiving your package with a picture I will replace the item at my expense as quickly as possible.
Do You Accept Returns, Exchanges or Cancellations?
I DO NOT accept cancellations, returns or exchanges due to the handmade and custom nature of my items. I start to work on them very shortly after they are ordered.
If there is a SPECIAL circumstance where I will accept the return/exchange of an item, it must be returned to me unworn, unused, unwashed, and in its original condition, not damaged or missing pieces.
I Put The Incorrect Shipping Address On My Order OR My Item Is Missing. What Can I Do?
Incorrect Shipping:
Please reach out to me within 24 hours so that we can discuss our options BEFORE I ship the product.
Unfortunately, once the product has been shipped things are out of my hands. The best advice I can give at this point is to contact the mail carrier and see if you can reroute the item.
If the package gets returned, all shipping costs will be at the customer's expense.
Item is Missing:
Once the product has been shipped, unfortunately things are out of my hands. The best advice I can give at this point is to contact the mail carrier (or neighbors or your favorite mail person) and see if you can track down the item. Stolen and lost packages can sometimes be covered by USPS if you file a claim.
Will I Receive A Proof?
Due to the handmade nature of these items and my desire to ship them in a timely manner, proofs are not sent unless requested after checking out.
If a proof is sent out, remember I won't be able to work on it until it's approved by you, so the timeline to ship may be extended. In the case of a proof, up to 2 revisions are given and I ask that you respond within 24hrs.
Where Are The Mugs Made?
The ceramic mug itself is made in Thailand and the outside coating process (which is needed for sublimation) is professionally performed in the United States.
The design, sublimation process/pressing of the mug, the packaging, and shipping is all done by me right here in the United States of America.
Apparel Shipping and Sizing Details
Brand:
My absolute favorite unisex shirt is the Gildan soft style. So incredibly comfy and perfectly sized for tying at the end and rolling up the sleeves. Makes for the cutest look!
Shipping:
I work with a professional printer for apparel items because they have amazing equipment and quality results. I make my mugs in house. Therefore, if you order a mug and shirt together, they will arrive separately.
Sizing:
Please note that these are unisex shirts which fit a bit different than regular ladies or men’s shirts. Check the sizing guide in the images. If you still have questions, please reach out to me BEFORE placing your order. Returns and exchanges are not available for your items so PLEASE make sure to order the correct size.
There Is A Problem With My Order. When Should I Contact You?
Problems with your order should be reported within 24 hours of the item(s) being delivered. This will ensure a timely resolution. Message me on Etsy messages preferably and not via email.
If there is a SPECIAL circumstance where I will accept the return/exchange of an item, it must be returned to me unworn, unused, unwashed, and in its original condition, not damaged or missing pieces.