xgems
Items
Reviews
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Makshi on Oct 27, 2022
5 out of 5 starsBeautiful deep colour - absolutely the perfect type of blue! :) Very good cut as well, makes the colour really glow - even when there's hardly any light. :) This stone got here so fast as well - a whole month earlier than Etsy's delivery estimate! I don't know why Etsy wouldn't let me post my review before now! Very pleased with this purchase. :) Deserves more than 5 stars! :) Very good seller! Thank you very much! :)
Nick responded on Nov 20, 2022
Thank you for the positive review and kind words on my performance evaluation. Very pleased to do business with , Thanks again & Always welcome AAA+++ :)
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Natalie on Sep 7, 2022
5 out of 5 starsGenuine as advertised! Glows bright red/pink under UV light. Great seller and communication. Recommended!
About xgems
Shop Story
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Shipping
Orders are sent within 1-2 business days after receiving the payment. All items are carefully wrapped and shipped in safe bubble envelopes.
We ship packages without tracking if order less than €20. If you need a tracking number in any case, please contact us.
We ship via Latvian Post, once shipped, here are possible reception delays, according to Latvian Post Service:
■ EU: up to 5-15 days;
■ US: up to 2-4 weeks (usually the shipping lasts about 6-8 days, but it can still vary up to 5 weeks, or even more, especially at winter time, delivered by USPS);
■ Canada: up to 20-40 days;
■ Everywhere else: up to 2-4 weeks.
Please note that there may be additional shipping delays related to the COVID-19 pandemic.
WE ARE NOT RESPONSIBLE for the postal system for stolen, damaged or "lost in the mail" goods during shipping.
If you don't receive your package over 60 days, before leaving review, please contact us, we will do our best to solve the problem.
Additional policies and FAQs
If for any reason you want to leave a negative or neutral feedback - please contact me before doing that giving me a chance to solve any problems that have appeared.
And remember - I'm happy only if you are satisfied with the purchase.