xiannashop is taking a short break
Note from shop owner
James on Jun 2, 20225 out of 5 stars
Very quick service, excellent, thankyou.
Janie on Nov 1, 20215 out of 5 stars
Beautiful bracelet and the seller is helpful and very friendly :)
Daniela on May 8, 20215 out of 5 stars
Beautiful and super fast shipping as always :)
Ramic on Mar 21, 20215 out of 5 stars
Modern , spacefull and very well excecuted; I will wear it all the time
Iris on Dec 19, 20205 out of 5 stars
The bag is absolutely beautiful, thank you very much!
Giulia on Mar 7, 20195 out of 5 stars
Very beautiful and well made! The package is also original with a hand written card.
Lisa on Mar 1, 20195 out of 5 stars
Very quick delivery, lovely packaging and also a kind contact!
plakna on Jan 17, 20195 out of 5 stars
This is great! Thank you :-)
Adrian on Jan 9, 20195 out of 5 stars
Super satisfied, great business practices and exceptional product.
Emily on Dec 16, 20185 out of 5 stars
Very quick to arrive, and beautifully packaged with a handwritten note from the makers. Will definitely buy from them again.
Cork bags and vegan accessories handmade of natural cork and organic fabrics
Owner, Maker, Designer
Software engineer and maker. Mad about organic fabrics and cork
Social sewing workshop that produces small collections for new designers in the region of Madrid, and at the same time helps people to find a job and integrate into society.
I, Xianna, contact e-mail address is hello [!at] xianna.net, am the owner of the Etsy store https://www.etsy.com/es/shop/xiannashop, hereinafter "the store".
In addition to these terms and conditions, you must also agree to Etsy's policies set out on its website https://www.etsy.com/es/legal/?ref=ftr.
Everything in the shop is handmade and Peta Approved Vegan. If you have any question please contact us.
Accepted payment methods
Returns & exchanges
Standard shipping doesn't include tracking information.
If you upgrade to registered shipping, you'll receive a tracking number. With this upgrade delivery usually takes:
- Less than a week to Spain
- Less than a week to USA
- 1-2 weeks to Europe
- 2-3 weeks to others countries
If you have any question or have not received your order just send us a message.
Customs and import taxes: buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
Additional policies and FAQs
Responsible for the personal data: Xianna, located in Pontdeume (A Coruña) hereinafter "The Owner", and whose contact email address is hello [!at] xianna.net
If you are under 16 years of age, you must have the permission of your parents or legal guardians to provide your personal details. I have no way of effectively verifying your age, so I am released from any liability if you do not comply with the above.
You can always exercise your rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of Spanish law, by writing to the email address hello [!at] xianna.net
At no time will the data I hold be shared with third parties. In the event of doing so temporarily, due to legal requirements or for the shipment of your products, the appropriate confidentiality agreements between the parties will be provided.
I need the support of third parties in order to be able to offer my products properly, with whom I have concluded the appropriate confidentiality agreements and have verified that they comply with Spanish regulations on the protection of personal data.
The data provided to these third parties may not be used for any other purpose not authorised by you.
In compliance with the principles of information and transparency, it is made known that these third parties are:
- Metropoli Cuatro, S.L. The following company will be used to send the products purchased by the buyer: CIF B82676826, registered at c/General Orgaz 19, 28020 Madrid, you can see more information about your privacy here https://metropolicuatro.es/proteccion-de-datos.php
- Sociedad Estatal Correos y Telégrafos S.A.: courier company to be used for the delivery of the products purchased by the buyer, with registered office at Via Dublin nº 7 (Campo de las Naciones) 28070 Madrid (Spain), Tax ID number A83052407, and registered in the Madrid Mercantile Register, Volume 16.665, Book 0, Folio 20, Section 8, Sheet M-284323, 1st entry (registration details of the domain name "correos.es": Entry 1/M in the Sheet, Section, Folio, Book and Volume indicated above) For more information visit http://www.correos.es/ss/Satellite/site/pagina-privacidad/sidioma=en_ES
The data collection sources will be those established by Etsy, who will determine the data to be collected, and the related processors.
The processing of your data is based on article 6.1.b of the General Data Protection Regulations, whether it is the previous contact you make with doubts or the final purchase of any of the products in the store.
Request for personal data
The buyer's fiscal data is essential for the procedures at Customs and the arrival at the destination in a satisfactory manner. They are also important for the fulfilment of my tax obligations in my country. They will only be used for these two cases. For these reasons, I will be able to request these fiscal data.
The telephone number, full name and e-mail address of the recipient and/or buyer of the order is important for fast and correct delivery by the DHL courier service (managed by Metropoli, 4), as well as for the management of the order itself, especially in those personalized orders and with an urgent delivery date. If you do not provide me with this information, I am not responsible for and cannot guarantee the correct handling of your order, as if I cannot contact you I will not be able to do so under the agreed conditions.
I'll use this information:
1) To process your order.
First and foremost, I need to use and process your information to send you the products you have ordered.
2) To get in touch with you.
I can use your contact details to communicate with you about your order, both before and after I send you the products. I will be able to send you conversations via Etsy or your email, only for the purpose of processing your order correctly, as well as for after-sales service.
Frequently asked questions
Gift wrapping and packaging
You can get gift wrapping on every item and you can also add a gift message to your order. Just leave the gift message at checkout.
For wholesale enquiries send an email info[@]xianna.net
Cork fabric is waterproof so you can clean our bags with a clean cloth and a little liquid soap and water. Remove any excess soap with a damp cloth and allow the item to dry naturally.