xylemdesign

Xy-lem Design

Kansas City, Missouri · 587 Sales

xylemdesign

Xy-lem Design

Kansas City, Missouri 587 Sales On Etsy since 2012

4 out of 5 stars
(90)

xylemdesign is taking a short break

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Note from shop owner We are currently on a hiatus, sorry for any inconvenience.

Note from shop owner

Last updated on Dec 29, 2016

We are currently on a hiatus, sorry for any inconvenience.

Xy.lem Design - Ken, Justin and Josh

Contact shop owner

Xy.lem Design - Ken, Justin and Josh

Reviews

Average item review
4 out of 5 stars
(90)
ghya ramirez

ghya ramirez on Jan 17, 2017

4 out of 5 stars

The item is just like it was described. Only thing is it did not ship on time, and when I contacted the shop, I never heard back. When it I arrive I was happy with the product.

View all 90 reviews

Shop policies

Last updated on March 12, 2015
sustainable reclaimed wood designs

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
We accept PayPal and Etsy payments. We require payment in full before we ship ordered items.
Shipping
I ship to the address provided on ETSY not Paypal. Due to the size of the items sold, we currently only ship to the US and Canada but we do not cover duty or taxes to import goods, that is the responsibility of the buyer. Please e-mail us before you place your order if you are outside the continental 48 states. We will need to provide you with a shipping quote first. Shipping costs for all mainland United States and Canada include handling and delivery confirmation.

All items are made by hand by me, they take time and care.

CURRENT TURNAROUND TIME IS: 2-3 weeks. We no longer provide rush orders option.

Please contact me if you would like to arrange for Priority mail or overnight shipping.

We ship via UPS items and do not require a signature. This does not include insurance towards loss and damage. If you require that, please contact me BEFORE placing your order. I use delivery confirmation on all orders, this in included in your shipping costs. If you want to upgrade to express shipping for an additional charge for insurance and quicker shipping, please contact us.

International:
Orders to Canada can take up to 10-16 days to reach their destination. While this is not the norm, it can happen, so please plan accordingly.
Refunds and Exchanges
If you are not completely satisfied with your purchase, please let us know. Items may be returned for store credit within 14 days of receipt. The store credit will be only for the value of the item(s). Shipping costs associated with returning an item are the responsibility of the buyer. Custom orders are not eligible for return. Money will not be returned for ordered items.
Additional policies and FAQs
Convos are answered and orders are processed on weekends. Thanks for your patience!

Xylem Design items are fabricated from natural and recyclable materials and as such will consist of natural and man-made variations and imperfections. Re-claimed natural wood may contain unknown substances, holes embedded nails, nail holes, splinters, cracks, knots, tool marks and insect damage.
All items are unique and may vary slightly in character, construction, color etc. from the exact pieces shown in the photo images.

We lightly sand, leaving the natural patina of the wood as best a possible.We then clean the wood with Murphy Oil Soap which contains 98% naturally derived ingredients, is biodegradable and phosphate free, and recognized for safe chemistry by U.S. EPA. You can check it out atwww.murphyoilsoap.com.
We recommend you order the shelves without staining for the following reasons:
1. Stain changes the character of reclaimed wood.
2. The lighting in your space, be it natural daylight, incandescent, fluorescent, LED etc. will effect the color of your item.
3. You will control the color should you choose to stain.

Carefully handle, install and maintain components such as coat hooks, pegs, corners etc. at locations and heights to avoid potential for bodily injury making sure area of use is safe for all persons, small children and pets at all times.
Firmly secure all items and components to wall framing members such as wood, metal studs or masonry etc. to support the weight of the item and any objects placed on the item.
All items are intended for indoor use. Do not expose items to wet or highly humid environments that could cause rust, mold or mildew to form.
Xylem Design is not responsible for inappropriately mounted items, or any resulting personal injury, or damage to the item, materials, walls, objects placed on the item or items the object is placed on. Upon purchase, Buyer agrees that, to the fullest extent permitted by law, Xylem Design/Shop Owner's total maximum liability for any claim shall be limited to the total cost paid by for item(s) purchased by Seller.