yaffaknit

Yaffa's Warm, Neat and Cozy Hand Knitting

Tauranga, New Zealand

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Ruth

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Ruth

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Shop policies

Last updated on October 31, 2015
W E L C O M E ! COZY, SOFT AND WARM WELCOME to Yaffa's Neat Knitting Shop!

I bet you are cold and this is the reason that you are here :)
The most wonderful feeling comes on a cold and wet evening it is when you are snuggled up comfortably wrapped with soft knitted stuff... your feet are dry and warm... a book in one hand and a hot drink in the other (don't spill it!)... a cat with a beautiful necklace (which by the way you can purchase from http://www.yaffa.etsy.com ) purring beside... Knitting has more mmmmm...
For more ideas come and have a look at my shop http://www.yaffadesign.com
~~~~ Convo me - I do greatly appreciate your opinions and suggestions :) ~~~~~

Come on, have a look around - I have something for you and your family to make this dream happen. Enjoy your socks and give me and my neat knitting team some time and we will create more cozy things for you.
Come again - we will keep it fresh for you!

Accepted payment methods

Paypal
Returns and exchanges
REFUNDS AND EXCHANGES
All sales are final.
If you receive your item and it's not what you expected or the size is wrong, please let me know and we can work out an exchange or refund.

Unfortunately, I cannot refund shipping fees nor can I reimburse return shipping costs if you decide to make a return. Returned items must be done within 30 days from the date of purchase and in the same condition as when purchased...no rips, stains, snags, etc. Refund will be issued only when item is received.
However some refunds and returns may be granted on an individual basis after our communication - I want you to be happy.
Payment
We currently accept PayPal payments, but soon will be accepting all major credit cards. Since we hand-make the items, we hope you will not cancel your order after it is placed, but we understand that sometimes this is avoidable. Please note for international orders, all taxes and duties must be payed by the recipient.

The New Zealand customers have an alternative option to pay directly to my bank account. You only need to contact me first for sorting this out. No worries - I am happy to assist you with any issue.
It would be appreciated if payment was made within 5 working days after purchase. Items will be posted once payment is received.

I offer free shipping for combined purchase $100.00 and over so If you have made the payment I will refund you a shipping cost.
Shipping
I typically ship all purchased items within 1~2 days from the time of payment.

Some items are shipped from USA
Shipping is via USPS First Class or Priority Mail. In general, smaller items are less expensive to ship via First Class while larger items are more cost effective via Priority Mail. However, Priority Mail is faster so if you need your item promptly, that would be the way to go.

INTERNATIONAL SHIPPING from New Zealand

All international shipping rates stated on the listings are via AirMail, which targets 6~10 business days. Standard service delivery target times apply for all countries over the world (4~6 business days for Australia). However, your mail may be delayed if the shipping address is in rural, remote areas outside major cities or where the item is dutiable or held by Customs. Yaffaknit takes no responsibility for gifts sent overseas that may incur Customs duty or taxes.

For non delivery, all international shipments are covered by New Zealand Post's Compensation Policy. Buyers will need to sign and return the form sent by New Zealand Post as proof of address which comes in a free postage envelope.

DOMESTIC SHIPPING WITHIN NEW ZEALAND

All New Zealand shipping is via standard Parcel Post, which targets 1~3 business days.
Additional policies and FAQs
Custom orders are most welcome. Let me know your favorite yarns,color and style and I will create with all love and care a piece of beauty just for you.
The price is negotiable and I keep it on very reasonable level.