Your satisfaction is important! Please note that computer monitors vary, and the actual color may be slightly different. If you are unhappy with any product you receive, you may return the item within 30 days of purchase for a full refund, less shipping. The item must be unused, and in its original state.
Please note that you will not receive a refund if the item has been delivered to the wrong address if you failed to provide the correct address.

PayPal is gladly accepted. Credit Cards are also accepted via PayPal. (You do not have to have a PayPal account in order to pay with a credit card. Just follow the PayPal instructions.) Payment must be made at the same time you commit to buy.

Please be aware that international orders can take up to 4 weeks to arrive. Once your package has shipped, I cannot be responsible for the contents or the value contained. I try to ship every order within 48 hours. Please contact me if you have any special requests.
Please note that buyers are reponsible for all taxes/duties/custom charges that may apply.
Please make sure your PayPal address is up to date! I cannot be held responsible for items lost to you because they were shipped to an incorrect address you provided.

All yarns at Yarns versus Zombies are lovingly hand-dyed in the artsy suburbs of Melbourne, Australia. High quality, professional-grade acid dyes are used, which result in bright, vibrant colors. All our yarns are sourced as locally as possible.
The yarn is machine washable, though hand washing may prolong the life of your finished objects and prevent fading.

My yarns come from a smoke free, but pet friendly environment. Please take that into consideration when making your purchase.

I can't promise that a skein of yarn won't have a knot. However, I do look over each skein very carefully. The 'industry standard' is 3 knots per skein is acceptable. Our shop standard is one knot, we'll let pass. Two or more, you're out! Please be aware that some (not all) LAB skeins are the exception and may contain up to 3 knots. This will be noted in the description They are discounted to reflect this.