Anonymous on Sep 14, 2012
Wonderful design and stunning stones.Perfect.
Anonymous on Jun 28, 2012
Yasemin is adorable. nvery good email exchanges, very nice. nThe ring sent in a pretty box and a handmade pouch: to recommend. nThanks a lot for your work.
Accepted payment methods
Cheque or money order might be accepted.Just let me know ahead.
Here is a instruction guide you how to pay through Paypal WITHOUT an account:
New to ETSY? Here is how to purchase on Etsy http://www.etsy.com/help_guide_checkout.php
On international deliveries where duty fees incur, "yaseminbaty jewellery” is not responsible for these payments. Buyer accepts all further duty charges.
The products will be shipped in jewellery pouch or jewellery box (gift wrapped available upon request ) .
Customer satisfaction is my top priority. So, please feel free to contact me if there is any concerns with your order. I always do my best to help with a solution .
*Please be aware that Royal Mail UK will not compensate for lost jewellery items made from precious metals if sent by regular post. For more information and an explanation of my shipping policy and charges, please see Royal Mail:
In the event of lost or damaged items through post "yaseminbaty jewellery" can ONLY file for compensation with Royal Mail UK if the chosen form of shipping was one of the “Insured” options listed below. It is advised to choose an insured method to ensure the safe delivery of your valuable purchase.
Please look carefully at the options of shipping, fees and approximate delivery times.
Please select your preferred method of shipping and fee based on your location and add it to the price of the jewellery item.
Item can be shipped via Special Delivery, Recorded Delivery or with insured postage, however, there will be an additional charge for this. Please select the desired method of shipping during checkout process.
If in doubt or any further questions regarding shipping and payment, please feel free to contact me.
*Please note that where duty fees and taxes might incur in specific destinations such as USA, the buyer accepts responsibility for payment of these charges.
SHIPPING OPTIONS, FEES AND DELIVERY ESTIMATES
*Please note: fees are approximate and are liable to change according to Royal Mail charges. Please inquire for the more up-to-date amounts.
Non-insured for loss or damage – 1st Class Royal Mail:
SHIPPING COST IS £3.00 GBP
Delivery approximately next day
Insured for loss or damage – Special Delivery Next Day Service:
SHIPPING COST IS £5.60 GBP
Delivery next day
To EU (including Eastern Europe and Russia
Non-insured for loss or damage – Airmail : SHIPPING COST IS £3.00 GBP
Delivery approximately 3-7 working days
Insured for loss or damage – Airsure service small packet up to £45 GBP value: SHIPPING COST IS £5.60 GBP
Insured for Loss or damage – Airsure service small packet up to £500 value: SHIPPING COST IS £7.00 GBP
Delivery Approximately 3 – 7 working days
To Rest of the World including Canada and USA:
Non-insured for loss or damage – Airmail : SHIPPING COST IS £9.00 GBP
Delivery approximately 4-10 working days
Insured for loss or damage – Airsure service small packet up to £45 GBP value: SHIPPING COST IS 11.00 GBP
Insured for Loss or damage – Airsure service small packet up to £500 GBP value: SHIPPING COST IS £ 15.00 GBP
Delivery approximately 4-10 working days
Refunds and Exchanges
For sanitary reasons, earrings may not be returned.
Items that have been worn and damaged due to client negligence cannot be returned.
Custom orders and engraved items are not returnable. Unless there was an error made on our part, we will happily exchange your order. (If you would like to see picture of your custom pieces before shipping, just let me know. I am happy to do that for you )
CLEARANCE SALES : All sales of items marked Sale are FINAL. There will be no returns or exchanges of those items.
CARING FOR YOUR JEWELRY:
-Remove all jewelry before taking shower, swimming, exercise or cleaning
-Don’t use toothpaste to clean jewelry
-Chlorine, especially at high temperature can permanently damage and discolor your jewelry
-Apply your make-up, hair spray and perfume before wearing your jewelry (put the jewelry on last) . The chemicals in them will damage the finish of the metal and the stones.
-There are many commercial cleaners available to clean jewelry at home. However, avoid to wash pearl, opals, coral, some genuine stones and Swarovski crystal.
-Don't leave jewellery, colored gems, pearls of Swarovski crystals exposed to sunlight for extended periods as they will fade.
When not wearing your jewellery store it in boxes, porches, soft cloth wraps
Additional policies and FAQs
Please ask for details.