yauplayground

Cross Stitch Patterns

155 Sales

yauplayground

Cross Stitch Patterns

155 Sales On Etsy since 2012

5 out of 5 stars
(26)
Dorothy Wong

Contact shop owner

Dorothy Wong

Reviews

Average item review
5 out of 5 stars
(26)
chom72

chom72 on May 21, 2016

5 out of 5 stars

thank you for the fast shipping. the item as same as described.

emilymolcjan

emilymolcjan on Jan 31, 2016

5 out of 5 stars

Great, quick and easy, :)

View all 26 reviews

Shop policies

Last updated on September 15, 2013
Welcome to Yau Playground. All patterns in this shop are originally designed by me. There are stories behind each pattern. Hope you enjoy them.
For more crafting supplies or our creations, please visit http://rodmascreations.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept paypal, credit cards, e-check of paypal. If you're from Hong Kong, we accept bank transfer, please contact us for details.
Shipping
DIGITAL ITEMS
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You can download from Etsy right after payment is received.

PHYSICAL ITEMS
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Items will be shipped with e-express to the US. Tracking reference will be provided for packages to the US. Standard airmail without tracking reference will be used for places other than the US. If you would prefer a registered airmail with tracking reference provided, an extra USD $2.00 will be needed. Kindly leave us a message to "Message to Seller" if you need.

Items will be shipped within 5 business days in Hong Kong after payment is received. Hong Kong Post will be used.

In general, it usually takes about 1 - 3 weeks for shipping to the US, 4 - 6 weeks to Australia and Europe. However, there is NO guarantee on the speed of standard shipping as it depends on how long the package stays at customs and the efficiency of your local post office.

In case EMS, with delivery standard and tracking reference, is needed, please let me know and I'll check the shipping fee for you.

If the shipping address in ETSY and PayPal is different, we will ship to your ETSY address.

Buyer is responsible for all customs fees incurred.
Refunds and Exchanges
DIGITAL ITEMS
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Due to the nature of digital files, no refund or exchange will be offered. However, please feel free to let me know if you have any queries on the instructions or chart.

PHYSICAL ITEMS
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If the items you've received are damaged, please contact us within 7 days after you have received the order. We will either arrange a refund or send a new order to you after we have received the returned items.
Shipping fee of the returned items will be paid by buyers and we will pay the shipping of the replacement order.
Additional policies and FAQs
--COPYRIGHT--
1. All patterns cannot be distributed or reproduced anywhere in any forms or formats.
2. Finished products can be sold online only if you mention that it is a Yau Playground pattern and provide a clickable link back to http://yauplayground.etsy.com

--LOST OF PRODUCTS--
If you have lost the PDF patterns, please feel free to let me know and I'll resend to email address you used in your purchase.