yellOkids

kids clothes, boys and girls clothes, baby clothes

Riga, Latvia

yellOkids is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

yellOkids is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 27, 2016
yellOkids is a fun clothing brand for children, launched on October 2012, which offers simple, comfortable clothing, accessories and toys.
*For wholesale orders please contact with us.
NB! Not all items are available for wholesale

Team:
Ilze - owner, designer, sewer, curator

Brand and logo designer:
Liga known on Etsy as mandariina

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
For any issue you must contact with us in 14 days after package was received.

We DON'T refund if:
* wrong size (you haven't read carefully or haven't measured your child correctly or didn't send measurements to us)
* just changed your mind
* it's custom order, it's done and you just changed your mind

We DO refund:
* it doesn't fit and you did send all measurements to be sure that it will fit (returning and resending shipping costs on us)
* if it's lost and POST company after investigation decided that it's lost forever and refunded all coast, then we will refund ALL money that you have paid (including shipping cost), investigation can take 30-60 days

*if it's damaged during processing then
- you have to send pictures of proof
- and send back damaged item (shipping will be covered from our side if it's our mistake)
- if it's possible (we have more that kind of fabric) we can offer another new item or refund money.

REFUND:
We will fully refund when:
- you will send your order back in the same new condition as received with all tags (not necessary to be attached)
- we will receive our order back

NB! Do not send anything back without contacting with us. We won't cover any shipping cost in that case.

By placing an order, you confirm having read the shop policies.

* REMEMBER! Communicate with us before buy, so you could be sure that it's right item for you and it will fit. If it's a present then make sure that it will be possible exchange.

All issues can be resolved, just let us know about them!

Thank you for reading!
Payment
We are able to hold orders that are unpaid for 48 hours. After that time, we will re-list them. If there is a reason why you cannot commit within that time frame, please contact with us and we will find a solution.
Shipping
We ship from Latvia (European Union).

You will receive your purchase:

European Union: 4 business days till 2 weeks
Australia, United States, Canada: 2 weeks - 6 weeks
Rest of the World: up to 1-2 months

We can provide fast shipping if necessary, prices depends on location, weight and size.

European Union: 2-4 days
Australia, United States, Canada: 4-7 days

!NB If order sent via courier company, such as UPS, FedEx, TNT, DHL and not picked up, customer is responsible for return charge.

INTERNATIONAL CUSTOMERS:
Please be patient when ordering to receive your item and note that there might be VAT OR CUSTOMS CHARGES that may apply upon receipt of the order which the customer is solely responsible for.
Additional policies and FAQs
We offer:
* custom orders if you know what you wish
* wholesale, but not for all items
* we can guarantee that you will be happy with your purchase ONLY then if you have read policies and before you buy make sure that it's right item for you needs