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yengy's Shop Announcement

Please read before placing any order.

I thank you for visiting my shop! It is important you carefully read everything below before placing a order. I want you to have the best experience possible and so I encourage you contact me with any questions you may have.
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Please be aware that everything in the store is FINAL sale. There are NO refunds or exchanges for any reason. Please contact me with any questions, comments or concerns you may have before ordering. I will do my best to answer your questions.
All small pillow related orders are packed in a polyfil bag for shipment. For larger pillow orders,a box will be used.

Doll orders are packed securely in a box for shipment.

Purses are shipped in a bubble enveloped bag.

If you have any questions after receiving your item, please contact me.

------Processing Time-----
I do my best to ship items out within 3 days of ordering. If there are any delays, I will send you a e-mail immediately. Please note that unexpected delays in delivery may occur once item is shipped, which I have no control over. I do apologize!

------Shipping-------
All shipping are done through USPS Priority mail which quotes 2-3 days of delivery depending on location. However, please be aware this is not always guaranteed and you may have to allow 1-2 weeks for your item to be delivered.
For much larger orders, UPS Ground may also used. Also allow 1-2 weeks for delivery.
Shipping prices are stated under in "Shipping & Policy" tab under the item's photos and do vary.

-------Shipping Overages--------------
Any overages above $1 will be refunded once item is successfully delivered.

-------Lost Packages---------------
If items get loss in the process of delivery and tracking states item not delivered for the following 60 days from ship date, a full refund will be made.

--------Undeliverable as Address-----
I am not responsible for undelivered items due to wrong address given. If item is returned back to me for this reason, I will issue a full refund back to you not including shipping cost and you will have to replace your order if you wish.


-------Coupons-----------------

Please use coupon codes below if possible:

N0MN0MS 25% off $200 purchase
HMONGY 15% off $100 purchase
CAYDIDOLL 5% off $50 purchase

If you are not happy with your purchase, please contact me before leaving a feedback. I will try my best to make your experience better!


Yengy

This shop accepts Etsy Gift Cards.