Kendra Stephenson on Sep 21, 2016
I haven't even received my item. It's been almost a month. I will never order from this seller again. He doesn't give out tracking numbers either. I needed the patches to make shirts for my daughters 2nd birthday in a week, guess that's not going to happen.
Please do not hesitate to email us with any questions or concerns you may have.
Accepted payment methods
We will ship to address listed on your Etsy account.
Please make sure your address on Etsy is correct.
Shipping cost and handling : US $1 and US $0.5 each additional items.
The package will be shipped directly from Thailand via Economy Small package Airmail, No Tracking number and it will take about 3 - 4 weeks.
●If you need a Tracking Number, please select "Ship with Tracking Number" at checkout and you have to pay an additional US $2.5.
Shipping cost and handling : US $3.5 and US $0.5 each additional items. The package will be shipped directly from Thailand via Economy Small package Airmail with Tracking number and it will take about 3 - 4 weeks.
No need to upgrade shipping with tracking.
*** Buyers are responsible for any Import Taxes / Custom fee ***
Refunds and Exchanges
● Before you order, please carefully review the product’s detail, delivery time and Color may appear slightly inaccurate. If you are uncertain, please send me a message.
●If you are not satisfied with the product you purchased, please contact us for a return within 30 days for a refund.
Shipping Handling costs are not refundable. Return shipping cost will be paid by buyer.
● We carefully inspect every item before packing and shipping. In case your package has been damaged or lost during shipping or not received your package after 30 days,please let us know so we can fix the problem such as refund or ship new package before leaving us negative feedback because feedback is very important to us
● For customers who live in Apartment Condominium Frat or Dorm , please check with your apartment office apartment staff or apartment mailbox first. If not have your package and it over 30 days after purchased, please contact me for refund or ship or order again.
● Refund If I's a result of our error:
- We sent you the wrong item.
- The item was physically defective when you received it.
- It is over 30 days to receive the item from us from the date you cleared payment
Additional policies and FAQs
● For wholesale, please send me a convo.