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youleeanaboutique's Shop Announcement

IMPORTANT ANNOUNCEMENT: I was in a car crash, hurt my arm in the and have only recently been able to start making your orders. I apologize for the delay.
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Here you will find eco-handmade knit/crochet accessories, such as - headbands, hair clips, hats, cowls, photography props, pillows and other home accessories.
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Any item can be custom designed to fit your needs. Follow this form to request a custom creation: http://www.etsy.com/conversations/new?with=youleeanaboutique&subject=Custom+Item+Request

For more information about me & my shop, see my profile: http://www.etsy.com/people/youleeanaboutique

& my shop policies: http://www.etsy.com/shop/youleeanaboutique/policy

Thank you for stopping by!

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Check out my blog for the fun part: www.hip2thrift.com

*****************Professional Photographers********************
Please contact me if you are interested to do an exchange of photography props for photos.
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Need help completing your purchase? Click here!
http://help.etsy.com/app/answers/detail/a_id/245/

youleeanaboutique's Shop Policies

Welcome

Welcome to You-Lee-Ana Boutique, your stop for eco-handmade awesomeness! I am so tickled that you chose to visit my shop in this sea of creativity!

Make sure to "Like" my page for coupons, sales and giveaways:
http://www.facebook.com/pages/You-Lee-Ana-Boutique/119965431402999

Visit my creative life blog:

http://procraftinationstation.blogspot.com/

Payment

Payment is by PayPal or credit/debit card only; if you would like to pay via check or money order, please convo me first.

If you want to pay via credit card without going through Paypal, let me know at checkout and I'll set up a secure order form for you.

Shipping

I generally use USPS First Class mail. You have the option of upgrading to Priority Mail, Express or Overnight.

If an item is marked "Ready to Ship", I will ship the same day or the next business day. For all other items, individual listings will provide shipping time details.

I ship internationally as well. I have lived in Europe and so I am excited to provide my creations all over the world.

Refunds and Exchanges

I really want to make sure you are happy, so I provide full refunds, minus the shipping costs. The customer is responsible for shipping the item to me.

Please contact me if anything happens to an item during shipping. I will work something out with any customer who contacts me, instead of leaving bad feedback right away.

Additional Policies and FAQs

Please contact me if you are looking to place a custom order, wholesale or consignment. I would be thrilled to work with you

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For my fellow etsy sellers: I am always up for a trade!

Last Updated September 10, 2011