Accepted payment methods
Returns and exchanges
If your creation arrives damaged or broken, please send it back to me and I will refund your payment as well as shipping. The refund will occur once I have the item back.
1. If you want to exchange an item due to damage or being broken from shipment, I will need you to send the item back to me at my cost. However, an exact exchange of the item is not possible because everything I make is a one-of-a kind but I will be happy to replace it with something of the same value in my shop. Just let me know what you would like from the items I have available.
2. If you want to exchange an item because you found something on my site that you absolutely adore and would rather have then you can send the item back to me at your cost and I will ship you the new item at your cost back to you. :o)
If the item is priced higher you will pay the difference.
For easier tracking all refunds will be through paypal.
At this time I take Paypal payment only. You do not need to have a Paypal account to pay - you can use a credit card without signing up. Once your PayPal payment has cleared your item will ship out within 1-3 days.
I will set up a layaway plan for buyers. This is how it works. Contact me and I will put the item on Reserve for you. A non-refundable 50% down payment is due at that time. The balance is due within 60 days, we can set up a payment plan at the time of transaction and I will invoice you for those payments. The item must be paid in full within 60 days of initial transaction, if it is not I reserve the right to remove the reserve and sell the item.
I always ship 1-3 days after payment is received and cleared. Please make sure your address on Etsy is correct.
I will gladly combine shipping on multiple purchases! Please convo me when you are through shopping and I will send you a revised invoice. Flat rate boxes are used when possible to save on shipping costs.
Insurance is available if requested.
My shipping costs are based on the actual costs which makes them very reasonable!
Delivery confirmation is included on all listings EXCEPT International Shipping!
I am happy to ship items internationally. Please convo me before purchasing for a shipping quote. We can discuss rates from there.
Additional policies and FAQs
I am more than happy to make custom orders - just contact me! :)