YourGlassSupply

Stained Glass Supplies+Tools+Nuggets+Fusing & Paint

Ames, Iowa | 13466 Sales

YourGlassSupply

Stained Glass Supplies+Tools+Nuggets+Fusing & Paint

Ames, Iowa 13466 Sales On Etsy since 2013

5 out of 5 stars (2904)
Your Glass Supply

Contact shop owner

Your Glass Supply

Announcement    Your Glass Supply
We are YOUR source for stained glass tools & supplies for your stained glass projects, soldered jewelry pendants, mosaics, nuggets, cut glass for pendants, fusing supplies to mention just some of what we carry.

If it has to do with stained glass... we have it or can get it for you in a timely fashion. FAST SHIPPING!

***CHARGES FOR SHIPPING/HANDLING *** Buying multiple items in 1 order is always hard to estimate the dollar amount, especially for International Shipping. Most times...the cost is less. Just go ahead, place your order and pay for it. We ship ASAP, then send your S/H refund, if there is one due, right after we ship.

Our SH cost is based on shipping to the lower 48 states. SH to Hawaii or Alaska or Porto Rico may be higher.
Here is a link to help with the Check Out Process, if you are new to Etsy:
help.etsy.com/hc/en-us/articles/115013196707?flash_digest=4d19d0f79f27d932ecec7bd021c17193e4742fb4

Announcement

Last updated on Jun 13, 2018

Your Glass Supply
We are YOUR source for stained glass tools & supplies for your stained glass projects, soldered jewelry pendants, mosaics, nuggets, cut glass for pendants, fusing supplies to mention just some of what we carry.

If it has to do with stained glass... we have it or can get it for you in a timely fashion. FAST SHIPPING!

***CHARGES FOR SHIPPING/HANDLING *** Buying multiple items in 1 order is always hard to estimate the dollar amount, especially for International Shipping. Most times...the cost is less. Just go ahead, place your order and pay for it. We ship ASAP, then send your S/H refund, if there is one due, right after we ship.

Our SH cost is based on shipping to the lower 48 states. SH to Hawaii or Alaska or Porto Rico may be higher.
Here is a link to help with the Check Out Process, if you are new to Etsy:
help.etsy.com/hc/en-us/articles/115013196707?flash_digest=4d19d0f79f27d932ecec7bd021c17193e4742fb4

Reviews

Average item review
5 out of 5 stars
(2904)
See reviews that mention:
quality 247 shipping 861 customer service 462
View all 2904 reviews

About

In business since 1999, we are here to help all create stained glass pieces, jewelry pendants or mosaics.

Having a brick and motor store is fun but having an online store is another great avenue to go into.
I have been doing glass since 1996.
I have been in business since 1999 with my stained glass shop, teaching classroom and gift shop, selling supplies, doing custom work and 2 Etsy shops. My staff consisted of 5-6 people.
I loved my job so much that I was happy to work 70 hours a week because it feels like play...not work.
Then health starting taking its tole and in September 2018 I retired and brought my on line store home with me.
It was an adventure setting and now looking to really concentrating on this Etsy business and I am so happy to be able to help people all over the world. It is amazing to see how far your store can go.
If you are looking for something I don't have listed please contact me as I most likely have access to it!
My other Etsy shop is https://www.etsy.com/shop/ClearlyElegantBrides
Happy Creating!!

Shop members

  • Your Glass Supply

    Owner, Shipper, Customer Service

    I have been doing glass since 1996, owned my own shop since 1999. I am now semi retired and sell stained glass supplies on line! With around 700 items in our store I hope you can find what you are looking for and if not....just ask me!

  • Koester Consulting

    Bookkeeping And Consulting

    Koester Consulting

  • Jody Peterson

    Assistant

    Jody has been with us for a few years. She does many jobs here including some shipping, inventory and computer work on the shop

  • Linda

    Jack Of All Trades

    Linda....long time employee. Helps with way too many things in this shop to mention.

Shop policies

Last updated on May 2, 2019
Welcome and thank you for stopping my my etsy store!
We are selling supplies for stained glass, mosaics, jewelry making and fusing.
We are selling only items that we used ourselves in shop.
I have been doing stained class since 1996 and have complete confidence in my knowledge and my supplies.
If you have a question about something...CONVERSE with me BEFORE ordering so I can make the transaction as smooth and easy for you as possible.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are returning an item, you are responsible for the shipping, BOTH ways.

As long as the item is UNUSED and has the original package for said item it may be returned

We do not send out 'call tags' or 'return shipping labels'. If for some reason you do not 'like the item', you are still responsible for SH it back to me within 7 days.

If you re order something you will responsible for that shipping also.

Any shipping overages over $1.00 will be refunded.
Payment
I accept payment via Paypal or direct check out.
New to Etsy? A great tutorial to answer all of your questions about purchasing can be found here: http://www.etsy.com/help_guide_checkout.php
Shipping
I may be able to adjust shipping for multiple items on the same order from my shop. I will try to compact the order to save you the most I can on shipping.

Our shipping prices include shipping, handling and insurance... in some cases.
Any shipping and handling overages will be cheerfully and promptly refunded.
Once payment is received, I will ship ASAP. If there is a delay I will let you know asap also.

I pack all of my items carefully like they are my own with a great attention to detail.

My store recycles whenever possible {packing peanuts, bubble wrap, bags to wrap your items in}.
I ship items via United States Priority Mail or USPS 1st Class only, depending on weight.

Etsy automatically lets you know when your order has shipped and sends you the tracking number if it shipped Priority Mail. First Class shipping has no tracking.
If for some reason we are unable to match the expected shipping date I will let you know immediately.

INTERNATIONAL ORDERS:

If your item gets lost, I am sorry You need go check your post office or a customs office to see if they are holding it for some reason. I CANNOT do this.

You are responsible for any duties, tariffs or VAT charges. It is against the law for me to pay them.
If you are ordering Internationally there may show a difference in price because of the currency exchange, which of course I have no control over.

Tracking numbers are not available for international orders unfortunately. The cost for that makes it unrealistic to use.

Yes, International shipping is high.
Every order weighs different, the cost of shipping to places around the world is different.

After the order is placed and packed I will then do a refund if there is any monies left to refund.
Additional policies and FAQs
Shipping in the lower 48 states is trackable if it is Priority Mail. 1st Class mail isn't normally trackable, unless it has insurance.
Not all of our items are shipped internationally.
We are not responsible for lost International orders. We are sorry if an item gets lost or hung up in customs, but once the items leaves our shop with International shipping we cannot do much to help find it.