yousaythatyouloveme

You Say That You Love Me

London, United Kingdom · 9 Sales

yousaythatyouloveme

You Say That You Love Me

London, United Kingdom 9 Sales On Etsy since 2008

0 out of 5 stars
(8)
You Say That You Love Me

Contact shop owner

You Say That You Love Me

Reviews

No reviews in the last year

Anonymous on Jun 23, 2012

5 out of 5 stars

Such quick shipping & a great tea towel - thank you!

Anonymous on Jun 21, 2012

5 out of 5 stars

The item is unique and lovely - I mentioned that I needed it in time for a bridal shower and it came well in advance!

View all 8 reviews

Shop policies

Last updated on February 8, 2011
Welcome to You Say That You Love Me

Accepted payment methods

  • Money Order
  • Check
Payment
Payment is required within 72 hours of purchase. If you think you are going to have difficulty paying within this deadline, please, contact us.
When payment is not received within this time-frame, and we have not heard from you, orders will be unfortunately automatically cancelled and relisted.

Payment can be made by Paypal. You can either use a credit card or set up an account linked with your bank.

Invoices are in US$ but Paypal will convert the transaction to your currency.

Follow the links when your are ready to check-out with the items in your basket, and you will be lead to the Paypal payment page.
Help can be found here:
http://help.etsy.com/app/answers/detail/a_id/245/related/1/session/L2F2LzEvc2lkL2dNaDJNQlVq

On completion of the transaction, you will receive one email from Etsy confirming the order, and one email from Paypal confirming the payment.

If you have made a mistake, or changed your mind, please let me know by using the 'contact this seller' link.

Please ensure your Paypal and Etsy shipping addresses match, so I know where to send your order.
You can use the 'Add message to seller' link to clarify any shipping details. eg if it is to be sent to your workplace or as a gift.

If your purchase is a present, I am happy to write a gift card message, and leave out the receipt.

If you are in the UK and would prefer to pay by sterling cheque, please contact me and I will provide further instructions. Please note if paying by this method there will be a 10 day delay whilst the payment clears.
Shipping
You Say That You Love Me products are lovingly handmade in and sent from the UK.

Once payment has been received and cleared, your goods will be dispatched within 2 working days using Royal Mail, or Airmail where applicable.

Suggested delivery times: UK 1-2 days, Europe 3-8 days, USA 5-10 days, rest of world up to 14 days.

International Customs:
According to international shipping policy, a customs declaration will be affixed to the package detailing the contents and cost paid.
Please note that you are responsible for any import duty that may apply on delivery.

Urgent delivery:
Contact me if your parcel is urgent and I will arrange a guaranteed delivery date service, which will be charged at cost.
Refunds and Exchanges
All You Say That You Love Me products are handmade, and as such variations do occur, adding to each item’s charm.

Colours may differ slightly due to varying monitor display settings. Therefore there may be slight differences between your purchase and the item photographed.

In the unlikely event that your purchase is not to your satisfaction, please contact us in the first instance to discuss a refund/exchange.

Please note that custom orders are non-returnable.

If you find damage through shipping, the wrong quantities, or defective goods, please email confirmation of any missing, damaged or defective items within 7 days.

Once we have discussed the situation, Items must be returned, unused, in their original packaging within 7 days. Return postage responsibility lies with the customer.

As soon as the returned goods are confirmed, replacements will be shipped. The shipping charge for returning the goods, will be borne by us.

You must contact us before returning any goods.